Chief Product Officer
Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Imagine you could personally change the future of the legal and judicial system for all. As the Chief Product Officer at Clio, your leadership experience and Product expertise will directly impact access to legal services; provide lawyers with the freedom to practice the way they want, and ensure that underrepresented groups in our society get the advocacy they deserve. You will play an instrumental role in helping Clio in its mission to “transform the legal experience for all.”
We are in search of a leader with a history of owning product vision, scaling existing products, and building new ones from concept to successful delivery and market leadership. You are an inspiring leader and strong communicator who knows how to build and lead high-performance teams and has the capability to articulate and present a clear and compelling vision internally across Clio and externally as the voice of our customers.
As a member of our Executive team reporting directly to the CEO, the CPO is responsible for the company’s full product vision and shares the responsibility to drive growth and revenue.
What you'll work on:
Defining the overarching product vision, strategy, and ongoing roadmap(s) consistent with Clio’s overall strategic objective and growth plans
Expanding Clio’s product offering by successfully identifying, prioritizing, launching and growing new products that have a significant impact on outcomes for lawyers and the legal profession
Analyzing and championing the voice of the customer – translating customer pains into opportunities to create solutions the customer cannot yet articulate
Engaging functional leader peers in a regular strategic dialogue or process to ensure alignment on direction and to elicit key adjustments to the roadmap where appropriate
Soliciting and incorporating indirect customer and market feedback across key customer-facing functions
Scaling high-performing and mission-driven Product Management and Design teams, who can operate externally to discover as well as internally to deliver world-class products. Building, hiring, coaching, developing and retaining the PM/Design leadership of today and the future at Clio.
Designing measurable tactical and strategic indicators of success that include data-driven inputs and outputs that will help serve expected growth in new and legacy customers.
Supporting M&A of new products to add to Clio’s product offerings where we assess that M&A is the right tool for accelerating our product vision
Ensuring that the entire company understands the vision and direction for the product by building understanding and alignment across the organization around what we’re prioritizing in Product (and what we’re not)
Partnering closely with Chief Technology Officer, CEO, and broader Executive Team
Experience as VP, Product or higher at a high-tech or SaaS company
Effectively influence, partner, and communicate cross-functionally with engineering and financial business teams across a company to set and deliver on product vision
History of building and coaching high-performing teams who are motivated to do better and think bigger as a result of your leadership
Ability to think and operate at a “strategic level,” but drive execution on a “tactical level” with the willingness to roll-up sleeves
Data-driven mindset and highly analytical with the desire and ability to dig into metrics to derive insights and drive decisions
Multi-product experience with a focus on successfully linking arms with marketing and sales to drive alignment
Experience in M&A lead growth, decision-making and integration is a plus
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers