Senior Product Manager
Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:Clio’s mission is to ‘transform the legal experience for all.’ If you’re into ‘mission-driven’ product management this might be the place for you!
Our market opportunity is rare in its scale and powered by a strong business model, Silicon Valley based investors and advisors, and a product management team which is global and world-class (if we do say so ourselves)! Clio is growing rapidly with massive growth opportunities for Product Managers.
Speaking of Product at Clio… we’ve worked hard to develop an excellent product management culture with empowered PMs who are highly regarded and influential within the organization. Our team is composed of seasoned professionals from a diverse set of product backgrounds. Clio invests heavily in developing Product Managers, growing leaders and in the broader Product communities in which we operate.
We pride ourselves on being ‘human and high performing’ and creating a workplace where you can be challenged, supported and bring your whole self to work.
What you'll work on:
As a Senior Product Manager and in conjunction with your Developer and Designer counterparts (your triad) you will own and drive successful outcomes in your product area which sits within the Manage portfolio and reports to the Director. With this ownership and autonomy comes accountability for the output and outcomes in your product area.
Strategy and Prioritization
You will drive customer and market research, identify opportunities and determine priorities that help Clio best deliver on our annual OKRs and long term mission.
Market and Customer Understanding
We truly believe that the success of our customers comes first so expectations for Product Managers to be the expert on the user is high. As such, constant communication with customers, (existing, churned and prospect) as well as a deep understanding of the markets in which we operate will be expected. This will be complemented by deep quantitative data to complete the customer picture.
What you may have:
Ability to work in a highly collaborative team without ego
Experience using data to inform decisions without succumbing to analysis paralysis
Ability to thrive and deliver while surrounded by chaos and ambiguity
Genuine ability to put yourself in our customers’ shoes and operate from a place of empathy
Enthusiasm to learn a new, complex domain and the humility to ask for help when needed
A track record of delivering important, strategic initiatives
Demonstrable experience defining success metrics for your products/features and managing against them
Ability to select and use appropriate decision frameworks to prioritize and make decisions
A significant number of failures under your belt, the learnings of which you can bring to Clio
Serious bonus points if you:
Have demonstrable experience self-serving answers, insights and data from a variety of data analytics tools
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers