Jennifer Reynolds uses Clio to streamline her family law practice.
When Jennifer Reynolds meets with clients, they may be having the worst day of their lives. But Jennifer doesn’t shy away—at her firm Fresh Legal in Ottawa, she focuses exclusively on Family law. Jennifer founded the firm with one mission—to give clients the support they need when going through separation and divorce.
Why does she choose Clio? The unparalleled efficiency of Clio allows Jennifer to succeed at what she does, granting her extra time to dedicate to each and every client. That’s because, on average, Clio saves lawyers eight hours per week—giving them what we affectionately call a ‘Clioday.’
With customizable bills, online intake forms, template based document automation, and a secure client communication portal, Clio makes things less stressful for Jennifer, and ultimately, her clients.
For example, using Clio’s Document Automation feature, Jennifer has put all of the forms needed for an uncontested divorce in a single template. They can be easily accessed and reproduced from one location, so she never has to worry about errors or forgotten documents.
However, Clio’s Custom Fields are what make the most difference for Jennifer’s practice.
Using Custom Fields, Jennifer keeps all the information she needs in one place within Clio, from marriage and separation dates to children’s names and birthdays. She’s never caught off guard when a client (or opposing counsel) gives her an unexpected call.
“Clio makes me look like a superstar with an amazing memory,” she says.
It didn’t take long to add this functionality either. Once Jennifer realized which custom fields she needed, she was able to set everything up in a single afternoon.
And Jennifer hasn’t stopped there—she has yet to find an end to the ways that Clio can work for her. “It’s a constant evolution,” she says. ”Once you know there is something that you want to achieve with Clio, if you set aside an hour, you can get it done—really quickly,” she says.
For Jennifer, that means she worries less about administrative details and focuses more on what’s most important to her—growing a practice she’s proud of.
“You don’t just hire a lawyer when you come to Fresh Legal,” she says. “I want to go out of the box… to help with some of the more practical, emotional parts of separation.”
Watch Jennifer’s story to see how she uses her Clioday to give each and every client the time they need during a difficult period in their lives.