Bar Leadership Update: Impact of COVID-19 on the Legal Industry

Adjusting to the new normal

As the coronavirus pandemic persists, much of the initial impact of the virus has worn off, and many are beginning to adjust to the “new normal.”

Even as many places in the US begin to ease social restrictions, the coronavirus will have a longstanding impact on how businesses operate in the future—and we’re only now seeing what some of the long-term impacts of the pandemic will look like for law firm revenues and future client experiences.

In this 45-minute presentation prepared for the nation’s bar leaders, Jack Newton will walk through the data uncovered so far in Clio’s research.

Included in this presentation:

  • Detailed findings from Clio’s second round of research into the impact of COVID-19 on legal professionals
  • Analysis on attitudinal survey-data insights from lawyers and consumers
  • 30-minute presentation and 15 minutes of Q&A
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Photo of Jack Newton
Jack Newton



As the CEO and Co-founder of Clio and a pioneer in cloud-based legal technology, Jack Newton has spearheaded efforts to educate the legal community on the security, ethics, and privacy issues surrounding cloud computing, and has become a nationally recognized writer and speaker on these topics.

He co-founded and is President of the Legal Cloud Computing Association (LCCA), a consortium of leading cloud computing providers with a mandate to help accelerate the adoption of cloud computing in the legal industry, and is the author of The Client-Centered Law Firm, a bestseller that’s helping law firms thrive in today’s experience-driven era.

Jack has been recognized as EY’s Entrepreneur of the Year, and Clio has been recognized by many national and international awards for its culture, management, customer support and rapid growth rate, including Deloitte’s Best Managed Companies, Deloitte’s Technology Fast 50, and Canada’s Most Admired Corporate Cultures. He was also named a 2019 Fellow to the College of Law Practice Management, sits on the board of ROSS Intelligence, an AI-powered legal research provider, and is an investor and advisor to early-stage legal tech startups.

Patrick Palace
Patrick Palace


Palace Law

Patrick A. Palace is the owner of Palace Law, a firm of workers’ compensation and personal injury attorneys. Palace Law acquired three firms in 2019-2020 and is the largest workers compensation firm in Washington. Patrick was the President of the Washington State Bar Association (WSBA) 2013-2014. He is a member of the National Conference of Bar Presidents (2014-present) that prepares and trains Bar leadership nationwide. He was elected to the NCBP Executive Council, serves on the Board of the ABA Center for Innovation and the Editorial Board for GPSolo magazine. In the past he chaired the WSBA Future of the Profession Committee 2013-2015, served on the WSBA Board of Governors from 2008 – 2011, the Washington Association of Justice Board of Governors for 9 years and was WSBA Treasurer 2010-2011.

In 2016, Palace Law was recognized by the Law 500 as one of the top 100 firms nationwide for its growth and innovation. Patrick was the first recipient of the “Service to the Legal Profession Award”, has been chosen by the “National Trial Lawyers” as one of the Nation’s Top 100 trial lawyers, named as one of the “Top Attorneys in Washington” and been selected as a “Super Lawyer” for more than 13 years.

Email: [email protected]
Twitter: @palacelaw