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Resources & Events
Hear from three very different law firms on how they're meeting clients where they are—and using technology to enable a remote-first client experience.
How do you measure the impact of a big idea? Hear how three client-centered law firms are measuring the metrics that matter to them.
On the latest episode of the leading client-centered podcast for law firms, we look at how COVID has changed client expectations.
This episode, we’re looking at how to put client-centered ideas into practice at your firm, and to help us, four legal experts shared their…
In this episode, we’ll build on that discussion to understand how to truly put yourself in your clients’ shoes. By doing so, you’ll be…
So far during this season of Matters, we’ve looked at the “why” behind client-centered lawyering—but now, it’s time to start digging into the “how”.…
This season of Matters expounds on the concepts outlined in Jack Newton's book, The Client-Centered Law Firm. In this episode, our hosts welcome a legal…