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As a legal professional, it can be easy to forget why you got into law in the first place. But for Bryan Stevenson, the…
For lawyers wanting to build a client-centered practice, thoughtful, personal communication can make all the difference. Here’s how to engage with your clients on…
Tracking your NPS can help your law firm find out whether or not clients would recommend your services. Here’s everything you need to know…
The client intake process is an important step when opening a legal case. Here’s everything you need to know about creating an automated, online…
A structured client intake process is key to your law firm’s success. Here are the four stages you must consider, and how to optimize…
What is the client journey and why should your law firm be paying attention to it? Joshua Kubicki explains.