Clio’s Top Innovations, Releases, and Resources for UK Law Firms in 2021

Written by Colin Bohanna
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At Clio, we’re on a mission to transform the legal experience for all. To do that, we’re investing heavily in both technologies and resources that are designed to move legaltech forward, making it easier for law firms to operate and for clients to gain access to justice.

As we near the end of 2021, I’m looking back at some of the Clio innovations, announcements, and law firm resources that shaped the year and empowered law firms in the UK and Ireland. This is not an exhaustive list but rather a selection of some of my favourites of the year.

As you plan your law firm’s activities for 2022, I hope these will be of use to you in growing and optimising your firm’s operations.

Clio becomes world’s first legaltech unicorn

In April 2021, Clio made history by becoming the first-ever legal practice management “unicorn.”

Following a Series E funding round, which was led by funds and accounts advised by T. Rowe Price Associates, Inc. and also included OMERS Growth Equity, the company announced a new valuation of US$1.6B after raising US$110M in its Series E. The funding has expedited Clio’s plans to grow our workforce by 40 per cent in the UK and Ireland in 2021, with a focus on bolstering our product and engineering teams to continue innovating and evolving its product offerings.

You can read the press release here.

Clio launches Clio Ventures

We know there are millions of permutations and combinations of how the legal experience is delivered and consumed around the world. In October, Clio was excited to launch Clio Ventures—making direct equity investments in promising early stage companies and diverse founders who are advancing legaltech and creating innovative solutions that help transform the legal experience for all.

If you’re building an innovative solution that could transform the legal experience, we would love to hear about it.

See more about Clio Ventures.

Or, hear from Clio VP of Corporate Development Shubham Datta, in conversation with Robert Hanna on the Legally Speaking Podcast, as he discusses why Clio is investing in legal technology.

Listen here.

The release of the popular “Making of a Law Firm” Series and Hub

All law firms have to start somewhere. This year, we documented the journey of four brand-new firms as they set out on their journeys amidst a global crisis.

In February 2021, Clio was pleased to launch our “Making of a Law Firm” series, designed to help start-up law firms to hit the ground running. Featuring four fearless law firm leaders who each started their own firm during a global pandemic:

as well as expert speakers on everything from law firm marketing, personal branding, funding and financing a law firm, hiring staff, and more, it answered all of those questions you might never know you had.

Initially devised as a year-long, monthly, online, free event, all the content from the series has been made available to watch on-demand via this go-to hub for new firms. Thank you to Foster Clay Law, Tend Legal, The Injury Solicitor, and Vine Law for giving their time to this project all while establishing their new startups.

For more information, or to see the full list of on-demand recordings, click here.

The 2021 Legal Trends Report

Research shows that hybrid work and remote communications are here to stay. The question law firms should be asking is, what does this mean for the future of legal?

In the 2021 Legal Trends Report—the latest in Clio’s comprehensive annual reports on the state of the legal industry—we explore how legal firms have adapted to the challenging circumstances of the past two years and what forces will shape these services in years to come.

We’ve analysed anonymised data from tens of thousands of legal professionals to bring together critical insights including:

  • Why 79% of consumers expect remote solutions from law firms
  • How online payments have set a new standard for client service in legal
  • Why firms are prioritising investments in software over office space

You can download a free copy here.

Clio’s best-in-class legal CRM goes global

A landscape image with text on the left side that says "Clio Grow is here" with an image of the software dashboard on the right, which includes the headings "Intake", "Hired"' and "Did Not Hire".

Clio took a big step towards meeting the demands of client-led change with the worldwide release of our client relationship management (CRM) solution built specifically for law firms.

Better client relationship management is top of mind for many legal firms. That’s why, in July 2021, Clio released its market-leading CRM solution worldwide, Clio Grow.

With features such as intake and email automation, effortless appointment booking, and performance dashboards, as well as integrations with popular client contact software such as MailChimp, it could change the way you interact with clients.

For more details, click here.

A Legal Aid software solution for England and Wales

Legal Aid Billing Made Simple

As part of Clio’s commitment to transforming the legal experience for all, and increasing access to justice, last month, Clio introduced a brand-new legal aid feature for practitioners in England and Wales.

Designed for the needs of legal aid firms working in the areas of Criminal Controlled, Civil Controlled, and Civil Certificated legal aid work, it helps to make managing legal aid case work quicker and more efficient as well as making legal aid invoicing easier and more accurate, ready for upload to the CWA portal at month’s end. Early users have reported that it has taken hours—even days—off the legal aid billing process.

“In the past, billing could take me days,” Sarah Rogers, Founder and Director of the Immigration Advice Centre, says. “But with Clio, legal aid billing is just so much easier.”

To explore Clio’s legal aid software for practitioners in England and Wales, click here.


This is just a small selection of the legal software solutions, resources, and legaltech innovations that Clio released throughout 2021. We’re looking forward to continuing to support UK law firms, and law firms globally, in 2022 and beyond. Watch this space for more innovations, resources, and product releases designed with UK lawyers in mind.

For more on the legal industry trends to be aware of in 2022, read our post on the Law Society of England and Wales website: Three Legal Industry Trends That Will Shape Law Firms in 2022.

Categorized in: Business, Clio, Technology