{"id":12927,"date":"2025-04-16T11:33:12","date_gmt":"2025-04-16T10:33:12","guid":{"rendered":"https:\/\/www.clio.com\/uk\/?p=12927"},"modified":"2025-04-17T11:33:53","modified_gmt":"2025-04-17T10:33:53","slug":"virtual-legal-assistant","status":"publish","type":"post","link":"https:\/\/www.clio.com\/uk\/blog\/virtual-legal-assistant\/","title":{"rendered":"How to Work With a Virtual Legal Assistant"},"content":{"rendered":"<p><span style=\"font-weight: 400\">If your law firm has yet to hire a virtual legal assistant, you may wonder why you should work with one. But if you\u2019ve ever been overwhelmed with the sheer amount of work involved with running a legal practice, delegating work to legal virtual assistants can significantly free up your time. Since the newest\u00a0<a href=\"https:\/\/www.clio.com\/uk\/resources\/legal-trends\/\"><em>Legal Trends Report<\/em><\/a><\/span><span style=\"font-weight: 400\">\u00a0found that law firms only spend an average of 2.9 hours each day on billable work, it\u2019s more important than ever to find ways to do more <\/span><a title=\"Learn more about using KPIs to determine how well your law firm is doing\" href=\"https:\/\/www.clio.com\/uk\/guides\/fixed-fees-legal-trends\/\"><span style=\"font-weight: 400\">billable work<\/span><\/a><span style=\"font-weight: 400\"> and <\/span><a title=\"Learn more about law firm profitability\" href=\"https:\/\/www.clio.com\/uk\/blog\/law-firm-profitability\/\"><span style=\"font-weight: 400\">improve your law firm\u2019s profitability<\/span><\/a><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Also, legal virtual assistant services can help your law firm increase efficiencies, scale more rapidly, and provide a <\/span><a title=\"Learn more about running a client-centered law firm\" href=\"https:\/\/www.clio.com\/blog\/client-experience-client-centered-lawyer\/\"><span style=\"font-weight: 400\">client-centred experience<\/span><\/a><span style=\"font-weight: 400\">. They can complete routine <\/span><a title=\"Learn more about Clio's task management features\" href=\"https:\/\/www.clio.com\/uk\/features\/task-management\/\"><span style=\"font-weight: 400\">administrative tasks<\/span><\/a><span style=\"font-weight: 400\"> and improve customer service by managing client calls, coordinating important <\/span><a title=\"Learn more about Clio's legal calendaring features\" href=\"https:\/\/www.clio.com\/uk\/features\/legal-calendaring\/\"><span style=\"font-weight: 400\">meetings and deadlines<\/span><\/a><span style=\"font-weight: 400\">, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Legal virtual assistants are also an excellent option for your legal practice if you are still deciding whether to add another full-time in-house staff member. Ultimately, virtual assistants save your law firm money since hiring a virtual legal assistant costs less than hiring another lawyer or in-house employee for your firm.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">In this blog post, we\u2019ll share how you can choose and work with a virtual legal assistant for your law firm, including what virtual legal assistant services are available.\u00a0\u00a0<\/span><\/p>\n<div class=\"o-featured-snippet o-theme--bone is-faq-snippet-question\">\n\t<div class=\"c-featured-snippet__inner\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n\t\t<h3>\n\t\t\t<span itemprop=\"name\">\n\t\t\t\tWhat is a virtual legal assistant?\n\t\t\t<\/span>\n\t\t<\/h3>\n\t\t<div class=\"c-featured-snippet__content\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n\t\t\t<p  itemprop=\"text\">Think of a virtual legal assistant as an extension of yourself for administrative tasks, allowing you to focus on lawyering and billable work. A remote legal assistant can handle a wide range of routine tasks. These include managing client communication (calls, live chat, email, etc.), scheduling appointments, legal research and writing, managing contracts, and accounting.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<p><strong>Don&#8217;t forget to read our guide: <a href=\"https:\/\/www.clio.com\/uk\/guides\/complete-guide-lawyers-remote-work\/\">The Complete Guide to Working Remotely as a Lawyer<\/a><\/strong><\/p>\n<h2><span style=\"font-weight: 400\">How to choose a virtual legal assistant<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Whether you\u2019re using virtual legal assistant companies or hiring individuals, you\u2019ll want to set up a thorough <\/span><a title=\"Learn more about the hiring process for law firms\" href=\"https:\/\/www.clio.com\/blog\/hiring-process-law-firms\/\"><span style=\"font-weight: 400\">hiring process<\/span><\/a><span style=\"font-weight: 400\"> to choose the right virtual assistant for your law firm. Below are some tips for selecting the right remote legal assistant for your law firm\u2019s needs.<\/span><\/p>\n<h3><span style=\"font-weight: 400\">Vet potential virtual legal assistants thoroughly<\/span><\/h3>\n<p><span style=\"font-weight: 400\">As you start researching your options for outsourcing legal administrative tasks to virtual assistants, you\u2019ll likely get overwhelmed by the number of options. You should thoroughly vet potential candidates and companies to narrow down your choices. Make a list of all the qualities you need in a virtual assistant for lawyers. Be sure to check their previous experience and ask for references. Some essential qualities to consider:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Work ethic<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Personality and rapport<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Flexibility and adaptability<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Availability<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Writing and communication skills<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Project management skills<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Legal research skills<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Technology experience<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Experience in your <\/span><a title=\"Learn more about how Clio helps lawyers in different practice areas\" href=\"https:\/\/www.clio.com\/uk\/practice-areas\/\"><span style=\"font-weight: 400\">practice area<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Special skills in areas like <\/span><a title=\"Learn more about law firm marketing\" href=\"https:\/\/www.clio.com\/uk\/blog\/marketing-your-law-firm\/\"><span style=\"font-weight: 400\">marketing<\/span><\/a><span style=\"font-weight: 400\"> and accounting\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Willingness to learn<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400\">Consider how they fit your work style<\/span><\/h3>\n\n\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\t\n\t\n\t\t\t\t\n\t\t\t\n\t\n\t\t\t\t\n\t\n\t\t\n\t\t\t\n\n<div\n\tclass=\"o-image l-image aligncenter wp-image-12929 size-full \"\n\t\tstyle=\"max-width: 46.5625rem;  width: 745px;\"\n\t\t>\n\t<div\n\t\tclass=\"o-image__wrap l-image__wrap js-lazy-image-wrapper\"\n\t\t\t\t\tstyle=\"padding-top:62.6845637584%;\"\n\t\t\t>\n\t\t\t\t\t<noscript>\n\t\t\t\t<img\n\t\t\t\t\ttitle=\"Lawyers working together\"\n\t\t\t\t\talt=\"Lawyers&#x20;working&#x20;together\"\n\t\t\t\t\tsrc=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Screenshot-2025-02-25-at-12.17.36.png\"\n\t\t\t\t\twidth=\"745\"\n\t\t\t\t\theight=\"467\"\n\t\t\t\t\/>\n\t\t\t<\/noscript>\n\t\t\t\t<picture>\n\t\t\t\t\t\t<img\n\t\t\t\ttitle=\"Lawyers working together\"\n\t\t\t\talt=\"Lawyers&#x20;working&#x20;together\"\n\t\t\t\twidth=\"745\"\n\t\t\t\theight=\"467\"\n\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\tdata-src=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Screenshot-2025-02-25-at-12.17.36.png\"\n\t\t\t\t\tsrc=\"data:image\/gif;base64,R0lGODlhAQABAIAAAP\/\/\/wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==\"\n\t\t\t\t\tclass=\"is-lazy js-lazy-image\"\n\t\t\t\t\n\t\t\t\t\t\t\t\/>\n\t\t<\/picture>\n\t<\/div>\n\t<\/div>\n\n\t\n\n<p><span style=\"font-weight: 400\">If you are used to managing administrative tasks at your law firm, you may find it challenging to delegate work to someone else. After all, you\u2019ll need to spend time onboarding your virtual legal assistant and getting them used to your law firm\u2019s processes. That\u2019s why finding a virtual assistant who fits your work style is critical. Choosing the right virtual assistant will help ensure a smoother transition for your firm while increasing their chances of success.<\/span><\/p>\n<h3><span style=\"font-weight: 400\">Determine what virtual legal assistant services you need<\/span><\/h3>\n<p><span style=\"font-weight: 400\">Consider all the <\/span><a title=\"Learn more about non-billable time tracking\" href=\"https:\/\/www.clio.com\/blog\/clio-this-month-non-billable-time-tracking\/\"><span style=\"font-weight: 400\">non-billable work<\/span><\/a><span style=\"font-weight: 400\"> you\u2019re currently doing and determine what help you need. In addition to routine law firm tasks like <\/span><a title=\"Learn more about Clio's legal billing features\" href=\"https:\/\/www.clio.com\/uk\/features\/legal-billing\/\"><span style=\"font-weight: 400\">billing<\/span><\/a><span style=\"font-weight: 400\"> clients, <\/span><a title=\"Learn more about Clio's legal document management features\" href=\"https:\/\/www.clio.com\/uk\/features\/legal-documents\/\"><span style=\"font-weight: 400\">document management<\/span><\/a><span style=\"font-weight: 400\">, and managing client communication, do you need other virtual legal assistant services? For example, do you require your virtual assistant to help with <\/span><a title=\"Learn more about legal trust accounting\" href=\"https:\/\/www.clio.com\/uk\/features\/legal-accounting\/\"><span style=\"font-weight: 400\">accounting<\/span><\/a><span style=\"font-weight: 400\"> and marketing?<\/span><\/p>\n<h3><span style=\"font-weight: 400\">Set expectations<\/span><\/h3>\n<p><span style=\"font-weight: 400\">To avoid miscommunication and disappointments on both sides, set expectations with your virtual assistant from the beginning. For example, create a written contract or agreement so both parties are clear about the expectations of their professional relationship. Some points you should consider including in your agreement include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><b>Clear and regular communication.<\/b><span style=\"font-weight: 400\"> In a <\/span><span style=\"font-weight: 400\">virtual law firm environment<\/span><span style=\"font-weight: 400\">, having clear and regular communication is a top priority. This term will help you stay in the loop with project and task updates and ensure projects stay on track.<\/span><\/li>\n<li style=\"font-weight: 400\"><b>How you will communicate. <\/b><span style=\"font-weight: 400\">If you prefer communicating via email, make that clear. You don\u2019t want your virtual assistant to assume that <\/span><a title=\"Learn more about video conferencing for lawyers\" href=\"https:\/\/www.clio.com\/blog\/video-conferencing-for-lawyers\/\"><span style=\"font-weight: 400\">video conferencing<\/span><\/a><span style=\"font-weight: 400\"> always works. Agree on the communication platforms you will use, keeping in mind that there are many communication tools available.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Your law firm\u2019s processes and workflows. <\/b><span style=\"font-weight: 400\">Not all law firms work the same way. To ensure your virtual assistant works seamlessly with your existing processes and workflows, spend time onboarding your virtual assistant. This way, they will have a clear understanding of how things work.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Your management style.<\/b><span style=\"font-weight: 400\"> Do you expect your virtual legal assistant to work mostly independently? How will you delegate tasks to them? Is there a project management system you use? How often do you expect updates and reports on their work? How often and in what way will you provide them with feedback?<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400\">Tips for working with virtual legal assistants<\/span><\/h2>\n<h3><span style=\"font-weight: 400\">Get to know your virtual legal assistant\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400\">Get to know your legal assistant to facilitate a more successful working relationship. This way, you\u2019ll understand them better on a personal and professional level. It\u2019ll also help you build two-way trust and get them invested in your law firm\u2019s success. <\/span><a title=\"Learn more about virtual team-building activities\" href=\"https:\/\/www.atlassian.com\/blog\/teamwork\/virtual-team-building-activities-remote-teams\"><span style=\"font-weight: 400\">Virtual team-building games<\/span><\/a><span style=\"font-weight: 400\"> like online escape rooms or even simple icebreaker games done over video conferences can be lots of fun.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400\">Be prepared to project manage\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400\">Although virtual legal assistants should significantly free up your time, you should still prepare to spend time working with them and managing projects. Another option is to delegate the task of project management. If you do delegate project management, you should still spend time introducing your virtual assistant to your law firm, its processes, workflows, and <\/span><a title=\"Learn more about tech stacks for lawyers\" href=\"https:\/\/www.clio.com\/uk\/blog\/tools-for-solicitors\/\"><span style=\"font-weight: 400\">technology stack.<\/span><\/a><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400\">Set clear expectations<\/span><\/h3>\n\n\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\t\n\t\n\t\t\t\t\n\t\t\t\n\t\n\t\t\t\t\n\t\n\t\t\n\t\t\t\n\n<div\n\tclass=\"o-image l-image aligncenter wp-image-12930 size-full \"\n\t\tstyle=\"max-width: 46.4375rem;  width: 743px;\"\n\t\t>\n\t<div\n\t\tclass=\"o-image__wrap l-image__wrap js-lazy-image-wrapper\"\n\t\t\t\t\tstyle=\"padding-top:66.2180349933%;\"\n\t\t\t>\n\t\t\t\t\t<noscript>\n\t\t\t\t<img\n\t\t\t\t\ttitle=\"Lawyer and virtual legal assistant shaking hands\"\n\t\t\t\t\talt=\"Lawyer&#x20;and&#x20;virtual&#x20;legal&#x20;assistant&#x20;shaking&#x20;hands\"\n\t\t\t\t\tsrc=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Screenshot-2025-02-25-at-12.20.47.png\"\n\t\t\t\t\twidth=\"743\"\n\t\t\t\t\theight=\"492\"\n\t\t\t\t\/>\n\t\t\t<\/noscript>\n\t\t\t\t<picture>\n\t\t\t\t\t\t<img\n\t\t\t\ttitle=\"Lawyer and virtual legal assistant shaking hands\"\n\t\t\t\talt=\"Lawyer&#x20;and&#x20;virtual&#x20;legal&#x20;assistant&#x20;shaking&#x20;hands\"\n\t\t\t\twidth=\"743\"\n\t\t\t\theight=\"492\"\n\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\tdata-src=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Screenshot-2025-02-25-at-12.20.47.png\"\n\t\t\t\t\tsrc=\"data:image\/gif;base64,R0lGODlhAQABAIAAAP\/\/\/wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==\"\n\t\t\t\t\tclass=\"is-lazy js-lazy-image\"\n\t\t\t\t\n\t\t\t\t\t\t\t\/>\n\t\t<\/picture>\n\t<\/div>\n\t<\/div>\n\n\t\n\n<p><span style=\"font-weight: 400\">Be sure to communicate clearly and regularly with your virtual assistant. Also, discuss how you will communicate and on what platforms. Let them know what reports you expect to receive and how often. Make it clear what your virtual assistant\u2019s priorities are. For example, do you require a weekly report on your remote legal assistant\u2019s tasks? Are you using a project management platform for visibility into their task list?<\/span><\/p>\n<h3><span style=\"font-weight: 400\">Give clear instructions<\/span><\/h3>\n\n\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\t\n\t\n\t\t\t\t\n\t\t\t\n\t\n\t\t\t\t\n\t\n\t\t\n\t\t\t\n\n<div\n\tclass=\"o-image l-image aligncenter wp-image-12931 size-full \"\n\t\tstyle=\"max-width: 46.5rem;  width: 744px;\"\n\t\t>\n\t<div\n\t\tclass=\"o-image__wrap l-image__wrap js-lazy-image-wrapper\"\n\t\t\t\t\tstyle=\"padding-top:66.1290322581%;\"\n\t\t\t>\n\t\t\t\t\t<noscript>\n\t\t\t\t<img\n\t\t\t\t\ttitle=\"Providing instructions to virtual legal assistant\"\n\t\t\t\t\talt=\"Providing&#x20;instructions&#x20;to&#x20;virtual&#x20;legal&#x20;assistant\"\n\t\t\t\t\tsrc=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Screenshot-2025-02-25-at-12.21.47.png\"\n\t\t\t\t\twidth=\"744\"\n\t\t\t\t\theight=\"492\"\n\t\t\t\t\/>\n\t\t\t<\/noscript>\n\t\t\t\t<picture>\n\t\t\t\t\t\t<img\n\t\t\t\ttitle=\"Providing instructions to virtual legal assistant\"\n\t\t\t\talt=\"Providing&#x20;instructions&#x20;to&#x20;virtual&#x20;legal&#x20;assistant\"\n\t\t\t\twidth=\"744\"\n\t\t\t\theight=\"492\"\n\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\tdata-src=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Screenshot-2025-02-25-at-12.21.47.png\"\n\t\t\t\t\tsrc=\"data:image\/gif;base64,R0lGODlhAQABAIAAAP\/\/\/wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==\"\n\t\t\t\t\tclass=\"is-lazy js-lazy-image\"\n\t\t\t\t\n\t\t\t\t\t\t\t\/>\n\t\t<\/picture>\n\t<\/div>\n\t<\/div>\n\n\t\n\n<p><span style=\"font-weight: 400\">Walking to a colleague\u2019s desk to ask a question isn\u2019t quite possible in a virtual law firm environment. However, that doesn\u2019t mean your virtual assistant should be guessing how you want them to complete each task. By giving them clear instructions for each task\u2014whether emailing clients according to your law firm\u2019s messaging guide or <\/span><a title=\"Learn more about Clio Payments\" href=\"https:\/\/www.clio.com\/uk\/features\/payments\/\"><span style=\"font-weight: 400\">collecting payment from clients<\/span><\/a><span style=\"font-weight: 400\">\u2014the higher the likelihood of them completing the task successfully.<\/span><\/p>\n<h3><span style=\"font-weight: 400\">Be consistent\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400\">Consistency goes hand-in-hand with running an <\/span><a title=\"Learn more about law firm management\" href=\"https:\/\/www.clio.com\/uk\/blog\/law-firm-management\/\"><span style=\"font-weight: 400\">organised law firm<\/span><\/a><span style=\"font-weight: 400\">. Since your virtual assistant is not an in-house employee, they will not have full visibility into what goes on at your law firm every day. Sticking to consistent schedules, timelines, and deadlines will help your virtual legal assistant work successfully. For example, if you normally only do legal client consultations in the morning, let your virtual assistant know. If you\u2019ve given your virtual assistant a deadline for a legal research task, try to stick to it as much as possible.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400\">Use software to collaborate and communicate\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400\">Legal software like <\/span><a title=\"Learn more about Clio\" href=\"https:\/\/www.clio.com\/uk\/features\/\"><span style=\"font-weight: 400\">Clio<\/span><\/a><span style=\"font-weight: 400\"> can help your law firm manage tasks and collaborate more effectively. Your virtual assistant will benefit from being able to create standardized task lists and automatically set task deadlines based on case start dates or previous tasks. However, be mindful of permissions within each software. You\u2019ll want to limit certain permissions for your virtual assistant due to security reasons, and you may need to keep information confidential for cases your assistant isn\u2019t working on. These considerations are especially important if you are used to previously handling all tasks on your own.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Virtual Legal Assistant Services<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Now that you understand how to choose a virtual legal assistant and how to work with one, what kind of virtual legal assistant companies or individuals should you choose? While hiring independent virtual legal assistants is an option, working with a company may give you more peace of mind as you can usually rely on the companies to vet their virtual assistants for experience and professionalism. Also, if you need additional support, a good virtual legal assistant company should be there to help.\u00a0<\/span><\/p>\n<h3>Kellie Simpson Virtual Business Support<\/h3>\n\n\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\t\n\t\n\t\t\t\t\n\t\t\t\n\t\n\t\t\t\t\n\t\n\t\t\n\t\t\t\n\n<div\n\tclass=\"o-image l-image size-full wp-image-12935 aligncenter \"\n\t\tstyle=\"max-width: 14.0625rem;  width: 225px;\"\n\t\t>\n\t<div\n\t\tclass=\"o-image__wrap l-image__wrap js-lazy-image-wrapper\"\n\t\t\t\t\tstyle=\"padding-top:100%;\"\n\t\t\t>\n\t\t\t\t\t<noscript>\n\t\t\t\t<img\n\t\t\t\t\ttitle=\"Kellie Simpson Virtual Business Support\"\n\t\t\t\t\talt=\"Kellie&#x20;Simpson&#x20;Virtual&#x20;Business&#x20;Support&#x20;logo\"\n\t\t\t\t\tsrc=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/images.png\"\n\t\t\t\t\twidth=\"225\"\n\t\t\t\t\theight=\"225\"\n\t\t\t\t\/>\n\t\t\t<\/noscript>\n\t\t\t\t<picture>\n\t\t\t\t\t\t<img\n\t\t\t\ttitle=\"Kellie Simpson Virtual Business Support\"\n\t\t\t\talt=\"Kellie&#x20;Simpson&#x20;Virtual&#x20;Business&#x20;Support&#x20;logo\"\n\t\t\t\twidth=\"225\"\n\t\t\t\theight=\"225\"\n\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\tdata-src=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/images.png\"\n\t\t\t\t\tsrc=\"data:image\/gif;base64,R0lGODlhAQABAIAAAP\/\/\/wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==\"\n\t\t\t\t\tclass=\"is-lazy js-lazy-image\"\n\t\t\t\t\n\t\t\t\t\t\t\t\/>\n\t\t<\/picture>\n\t<\/div>\n\t<\/div>\n\n\t\n\n<p>Kellie Simpson Virtual Business Support offers specialised virtual assistance to legal professionals, focusing on streamlining client onboarding and management through Clio&#8217;s software solutions. As a Clio Affiliate Partner, they provide comprehensive support in setting up and optimising <a href=\"https:\/\/www.clio.com\/uk\/grow\/\">Clio Grow<\/a> and <a href=\"https:\/\/www.clio.com\/uk\/manage\/\">Clio Manage<\/a>, including creating form and document templates, configuring e-signatures, developing workflows, and managing billing processes. Their expertise ensures law firms can efficiently handle administrative tasks, allowing legal teams to concentrate on client service and business growth.<\/p>\n<p><a href=\"https:\/\/kelliesimpsonlegal.co.uk\/services\/\">Learn more about Kellie Simpson Virtual Business Support.<\/a><\/p>\n<h3><strong>Virtalent<\/strong><\/h3>\n\n\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\t\n\t\n\t\t\t\t\n\t\t\t\n\t\n\t\t\t\t\n\t\n\t\t\n\t\t\t\n\n<div\n\tclass=\"o-image l-image aligncenter wp-image-12932 size-full o-image__wide \"\n\t\tstyle=\"max-width: 40.9375rem;  width: 655px;\"\n\t\t>\n\t<div\n\t\tclass=\"o-image__wrap l-image__wrap js-lazy-image-wrapper\"\n\t\t\t\t\tstyle=\"padding-top:34.1984732824%;\"\n\t\t\t>\n\t\t\t\t\t<noscript>\n\t\t\t\t<img\n\t\t\t\t\ttitle=\"VIRTALENT-LOGO-CMYK-Left-aligned\"\n\t\t\t\t\talt=\"Virtalent&#x20;logo\"\n\t\t\t\t\tsrc=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/VIRTALENT-LOGO-CMYK-Left-aligned.png\"\n\t\t\t\t\twidth=\"655\"\n\t\t\t\t\theight=\"224\"\n\t\t\t\t\/>\n\t\t\t<\/noscript>\n\t\t\t\t<picture>\n\t\t\t\t\t\t<img\n\t\t\t\ttitle=\"VIRTALENT-LOGO-CMYK-Left-aligned\"\n\t\t\t\talt=\"Virtalent&#x20;logo\"\n\t\t\t\twidth=\"655\"\n\t\t\t\theight=\"224\"\n\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\tdata-src=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/VIRTALENT-LOGO-CMYK-Left-aligned.png\"\n\t\t\t\t\tsrc=\"data:image\/gif;base64,R0lGODlhAQABAIAAAP\/\/\/wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==\"\n\t\t\t\t\tclass=\"is-lazy js-lazy-image\"\n\t\t\t\t\n\t\t\t\t\t\t\t\/>\n\t\t<\/picture>\n\t<\/div>\n\t<\/div>\n\n\t\n\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">From virtual administrative tasks, to marketing, paralegal, and HR professionals, Virtalent can support your law practice with a single dedicated specialist or an entire outsourced team. Virtalent features flexible plans and offers on-demand support.<\/span><\/p>\n<p><a title=\"Learn more about Equivity\" href=\"https:\/\/virtalent.com\/uk-virtual-assistants\/job-functions\/virtual-executive-assistant\/virtual-legal-secretary\/\"><span style=\"font-weight: 400\">Learn more about how Virtalent can help your law practice.<\/span><\/a><\/p>\n<h3>Legal Virtual Assistants<\/h3>\n\n\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\t\n\t\n\t\t\t\t\n\t\t\t\n\t\n\t\t\t\t\n\t\n\t\t\n\t\t\t\n\n<div\n\tclass=\"o-image l-image aligncenter wp-image-12933 o-image__wide \"\n\t\tstyle=\"max-width: 21.3125rem;  width: 388px;\"\n\t\t>\n\t<div\n\t\tclass=\"o-image__wrap l-image__wrap js-lazy-image-wrapper\"\n\t\t\t\t\tstyle=\"padding-top:35.7771260997%;\"\n\t\t\t>\n\t\t\t\t\t<noscript>\n\t\t\t\t<img\n\t\t\t\t\ttitle=\"Legal Virtual Assistants Logo\"\n\t\t\t\t\talt=\"Legal&#x20;Virtual&#x20;Assistants&#x20;Logo\"\n\t\t\t\t\tsrc=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Screenshot-2025-02-25-at-12.32.04.png\"\n\t\t\t\t\twidth=\"341\"\n\t\t\t\t\theight=\"122\"\n\t\t\t\t\/>\n\t\t\t<\/noscript>\n\t\t\t\t<picture>\n\t\t\t\t\t\t<img\n\t\t\t\ttitle=\"Legal Virtual Assistants Logo\"\n\t\t\t\talt=\"Legal&#x20;Virtual&#x20;Assistants&#x20;Logo\"\n\t\t\t\twidth=\"341\"\n\t\t\t\theight=\"122\"\n\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\tdata-src=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Screenshot-2025-02-25-at-12.32.04.png\"\n\t\t\t\t\tsrc=\"data:image\/gif;base64,R0lGODlhAQABAIAAAP\/\/\/wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==\"\n\t\t\t\t\tclass=\"is-lazy js-lazy-image\"\n\t\t\t\t\n\t\t\t\t\t\t\t\/>\n\t\t<\/picture>\n\t<\/div>\n\t<\/div>\n\n\t\n\n<p>Legal Virtual Assistants is a UK-based company that provides tailored virtual assistant services to legal professionals, helping them reduce administrative burdens and focus on their clients. With over a decade of experience in roles such as legal PA, paralegal, and legal marketing, they offer support in areas like diary management, client onboarding, marketing, and legal document processing. Their services are available on both retainer and ad hoc bases, ensuring flexibility to meet diverse needs.<\/p>\n<p><a title=\"Learn more about Back Office Betties\" href=\"https:\/\/legalvirtualassistants.com\/\"><span style=\"font-weight: 400\">Learn more about how Legal Virtual Assistants.<\/span><\/a><\/p>\n<h3><b>VA Central<\/b><\/h3>\n\n\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\n\t\t\t\n\t\n\t\t\t\t\n\t\t\t\n\t\n\t\t\t\t\n\t\n\t\t\n\t\t\t\n\n<div\n\tclass=\"o-image l-image aligncenter wp-image-12934 size-full \"\n\t\tstyle=\"max-width: 12.5rem;  width: 200px;\"\n\t\t>\n\t<div\n\t\tclass=\"o-image__wrap l-image__wrap js-lazy-image-wrapper\"\n\t\t\t\t\tstyle=\"padding-top:100%;\"\n\t\t\t>\n\t\t\t\t\t<noscript>\n\t\t\t\t<img\n\t\t\t\t\ttitle=\"va_central_logo\"\n\t\t\t\t\talt=\"\"\n\t\t\t\t\tsrc=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/va_central_logo.jpeg\"\n\t\t\t\t\twidth=\"200\"\n\t\t\t\t\theight=\"200\"\n\t\t\t\t\/>\n\t\t\t<\/noscript>\n\t\t\t\t<picture>\n\t\t\t\t\t\t<img\n\t\t\t\ttitle=\"va_central_logo\"\n\t\t\t\talt=\"\"\n\t\t\t\twidth=\"200\"\n\t\t\t\theight=\"200\"\n\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\tdata-src=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/va_central_logo.jpeg\"\n\t\t\t\t\tsrc=\"data:image\/gif;base64,R0lGODlhAQABAIAAAP\/\/\/wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==\"\n\t\t\t\t\tclass=\"is-lazy js-lazy-image\"\n\t\t\t\t\n\t\t\t\t\t\t\t\/>\n\t\t<\/picture>\n\t<\/div>\n\t<\/div>\n\n\t\n\n<p>VA Central offers specialised virtual assistant services tailored for law firms in the UK. Their experienced VAs, equipped with LLB degrees and a minimum of 3-5 years in legal settings, handle tasks such as calendar management, client communications, and legal document drafting. This support enables legal professionals to focus on high-value activities like client consultations and court appearances, enhancing overall efficiency. Services are customised to each firm&#8217;s unique needs, ensuring seamless integration and cost-effective solutions without the overheads of in-house staff.<\/p>\n<p><a title=\"Learn more about Back Office Betties\" href=\"https:\/\/vacentral.co.uk\/virtual-assistant-for-lawyers\/\"><span style=\"font-weight: 400\">Learn more about VA Central.<\/span><\/a><\/p>\n<h2><span style=\"font-weight: 400\">You\u2019re now ready to improve productivity and efficiency at your firm<\/span><\/h2>\n<p><span style=\"font-weight: 400\">If you run a law firm, you probably rarely feel like there is enough time to complete all the tasks on your to-do list. From responding to prospective and existing clients promptly to client intake, document management, billing, and accounting, virtual legal assistants can help you run your firm more effectively and efficiently by providing administrative assistance.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">When hiring a virtual legal assistant for your firm, vet potential candidates and companies thoroughly. Also, think about how they fit with your law firm. Make sure you communicate clearly to set expectations from the start. With clear instructions, consistency, and the right software, virtual legal assistants can help you focus on doing more billable work. Ultimately, this enables you to become a more profitable law firm. Consider using virtual legal assistant services, like Kellie Simpson Virtual Business Support or VA Central, where you can rely on hiring qualified, vetted, and experienced candidates for your firm.\u00a0<\/span><\/p>\n<p>Remember, too, that using cloud-based legal practice management technology can help you seamlessly work with virtual legal assistants anywhere, at any time. Want to learn how? Check out our free webinar to <a title=\"Watch how law firms use Clio\" href=\"https:\/\/www.clio.com\/uk\/events\/webinar-watch-how-law-firms-use-clio\/\">Watch How Law Firms Use Clio<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is a virtual legal assistant and how do you get started with one? Learn more about how virtual legal assistant services help law firms.<\/p>\n","protected":false},"author":178,"featured_media":12936,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[],"coauthors":[448],"class_list":["post-12927","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","content_category-firm-performance","content_category-law-firm-hr-and-culture","content_category-law-firm-operations"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v24.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Work With a Virtual Legal Assistant | Clio UK<\/title>\n<meta name=\"description\" content=\"What is a virtual legal assistant and how do you get started with one? Learn more about how virtual legal assistant services help law firms.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clio.com\/uk\/blog\/virtual-legal-assistant\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Work With a Virtual Legal Assistant\" \/>\n<meta property=\"og:description\" content=\"What is a virtual legal assistant and how do you get started with one? Learn more about how virtual legal assistant services help law firms.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.clio.com\/uk\/blog\/virtual-legal-assistant\/\" \/>\n<meta property=\"og:site_name\" content=\"Clio UK\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-16T10:33:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-17T10:33:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Screenshot-2025-02-25-at-12.42.58.png\" \/>\n\t<meta property=\"og:image:width\" content=\"788\" \/>\n\t<meta property=\"og:image:height\" content=\"443\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Louise Donnery\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Louise Donnery\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"10 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How to Work With a Virtual Legal Assistant | Clio UK","description":"What is a virtual legal assistant and how do you get started with one? Learn more about how virtual legal assistant services help law firms.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.clio.com\/uk\/blog\/virtual-legal-assistant\/","og_locale":"en_GB","og_type":"article","og_title":"How to Work With a Virtual Legal Assistant","og_description":"What is a virtual legal assistant and how do you get started with one? Learn more about how virtual legal assistant services help law firms.","og_url":"https:\/\/www.clio.com\/uk\/blog\/virtual-legal-assistant\/","og_site_name":"Clio UK","article_published_time":"2025-04-16T10:33:12+00:00","article_modified_time":"2025-04-17T10:33:53+00:00","og_image":[{"width":788,"height":443,"url":"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Screenshot-2025-02-25-at-12.42.58.png","type":"image\/png"}],"author":"Louise Donnery","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Louise Donnery","Estimated reading time":"10 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.clio.com\/uk\/blog\/virtual-legal-assistant\/","url":"https:\/\/www.clio.com\/uk\/blog\/virtual-legal-assistant\/","name":"How to Work With a Virtual Legal Assistant | Clio UK","isPartOf":{"@id":"https:\/\/www.clio.com\/uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.clio.com\/uk\/blog\/virtual-legal-assistant\/#primaryimage"},"image":{"@id":"https:\/\/www.clio.com\/uk\/blog\/virtual-legal-assistant\/#primaryimage"},"thumbnailUrl":"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Screenshot-2025-02-25-at-12.42.58.png","datePublished":"2025-04-16T10:33:12+00:00","dateModified":"2025-04-17T10:33:53+00:00","author":{"@id":"https:\/\/www.clio.com\/uk\/#\/schema\/person\/fe8564952063e8eff55c9e44942ef8c2"},"description":"What is a virtual legal assistant and how do you get started with one? Learn more about how virtual legal assistant services help law firms.","breadcrumb":{"@id":"https:\/\/www.clio.com\/uk\/blog\/virtual-legal-assistant\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.clio.com\/uk\/blog\/virtual-legal-assistant\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.clio.com\/uk\/blog\/virtual-legal-assistant\/#primaryimage","url":"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Screenshot-2025-02-25-at-12.42.58.png","contentUrl":"https:\/\/www.clio.com\/uk\/wp-content\/uploads\/sites\/3\/2025\/02\/Screenshot-2025-02-25-at-12.42.58.png","width":788,"height":443,"caption":"A group of icons depicting the work of a virtual legal assistant"},{"@type":"BreadcrumbList","@id":"https:\/\/www.clio.com\/uk\/blog\/virtual-legal-assistant\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.clio.com\/uk\/"},{"@type":"ListItem","position":2,"name":"How to Work With a Virtual Legal Assistant"}]},{"@type":"WebSite","@id":"https:\/\/www.clio.com\/uk\/#website","url":"https:\/\/www.clio.com\/uk\/","name":"Clio UK","description":"Your trusted resource for the latest ideas on running a more efficient, profitable law firm.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.clio.com\/uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.clio.com\/uk\/#\/schema\/person\/fe8564952063e8eff55c9e44942ef8c2","name":"Louise Donnery","description":"Louise Donnery is Blog Editor for Clio EMEA and has over a decade of experience in the content industry. She specialises in SaaS content and is passionate about educating people on the use of legal technology and it's role in increasing access to justice. Her content has featured in the Law Society of England and Wales, where she writes about all things legal tech, from legal trends to the value on online payments software for law firms.","url":"https:\/\/www.clio.com\/uk\/blog\/author\/louisedonnery\/"}]}},"_links":{"self":[{"href":"https:\/\/www.clio.com\/uk\/wp-json\/wp\/v2\/posts\/12927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.clio.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.clio.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.clio.com\/uk\/wp-json\/wp\/v2\/users\/178"}],"replies":[{"embeddable":true,"href":"https:\/\/www.clio.com\/uk\/wp-json\/wp\/v2\/comments?post=12927"}],"version-history":[{"count":0,"href":"https:\/\/www.clio.com\/uk\/wp-json\/wp\/v2\/posts\/12927\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.clio.com\/uk\/wp-json\/wp\/v2\/media\/12936"}],"wp:attachment":[{"href":"https:\/\/www.clio.com\/uk\/wp-json\/wp\/v2\/media?parent=12927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.clio.com\/uk\/wp-json\/wp\/v2\/categories?post=12927"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.clio.com\/uk\/wp-json\/wp\/v2\/tags?post=12927"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.clio.com\/uk\/wp-json\/wp\/v2\/coauthors?post=12927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}