How Clio Helps Ascenta Connect with Clients on a Personal Level in Melbourne
Number of Staff
Started Using Clio
Melbourne VIC, Australia
Ascenta Corporate & Commercial Law uses technology to stay connected to its clients
Narin Xavier de Saini, Director at Ascenta Corporate & Commercial Law, has a worldly background in law. Born and raised in Singapore, Narin trained as a lawyer in Melbourne and practiced in New York before moving back to Melbourne to practice.
Now, his firm, which focuses on transactional, corporate, and workplace law, prides itself in being able to build strong relationships with clients. The firm offers the big corporate experience, but in a down-to-earth manner—allowing the team to really connect with clients on a personal level.
Ascenta’s approach is leading a new model for legal practice in Australia, one that prioritises flexibility and minimal overhead through cloud-based practice management software.
How Narin is creating a new model for successful legal practice in the cloud
Narin knows how important it is for him and his team to be responsive to the needs of their clients. Working lean with the right technology ensures that he and everyone at his firm knows what’s needed for a client at any given time.
1. Not letting software hold the team back
Previously, Narin had tried other practice management solutions that were expensive, looked tired and out-dated, and weren’t user-friendly. Ascenta needed a solution that wasn’t going to hold them back from offering the service that its clients deserved.
2. Clio’s all-in-one solution keeps the firm’s information in one place
By using Clio, Narin and his team don’t have to rely on different solutions to manage the firm’s information. Instead, it’s all stored in one place, saving the team time and effort of having to log into different products to track down important information.
3. More flexibility to work how (and where) they want
Since Clio is cloud-based, everyone at the firm can log into the platform from anywhere. This makes it incredibly easy to bring in and work with co-counsel and other partners when needed. The team at Ascenta can even work across different states as if they were in the same room.
4. Cost savings allows Ascenta to invest more in its business
With the money that Ascenta saves in using Clio over other practice management solutions, the team can invest more in its marketing and other initiatives that will help bring in future revenue.
5. Clio connects the team’s essential software solutions
Clio’s App Directory offers pre-built integrations with some of the most popular solutions used by businesses and law firms. This allows Narin and the team to continue working in the apps that they’re familiar with while ensuring that all of their data stays up to date and accessible through Clio.
For Narin and his team, they’ve integrated Office 365, Xero, Dropbox, Mailchimp, and InfoTrack.
6. Clio is easy to get started with
The best part for Narin was that Clio was easy to set up and start using at his firm.
Clio offers the tools and features to meet clients where they are
Narin has been using Clio Manage since first starting his firm in 2018, and it’s been instrumental in helping him and his team meet the unique needs of all his clients.