This document was last modified on August 20, 2026
Subprocessors
Customers who signed up prior to Aug 20, 2026 may reference our previous list of subprocessors here
This page uses plain-language terms like “Clio,” “customer,” and “customer data” for readability. If your use of our products is governed by the Clio Terms of Service, the Clio Enterprise Subscription Agreement, or the vLex Terms and Conditions, these terms should be read as references to the corresponding defined terms in the applicable agreement (namely, “Themis”, “Subscriber” and “Content” under the Clio Terms of Service, “Clio”, “Customer” and “Customer Data” under the Clio Enterprise Subscription Agreement, or “vLex”, “Customer” and “User Content” in the vLex Terms and Conditions).
These are providers Clio uses to store, process, and run customer data on its platform, and to operate the Service(s).
Infrastructure Providers
| Provider Name | Applicable Products | Description | Data Location |
|---|---|---|---|
| Amazon Web Services, Inc | Clio Manage | Cloud Hosting provider | United States |
| Amazon Web Services, Inc | Clio Operate | Logging Infrastructure provider | United Kingdom |
| Microsoft Corporation (Azure Cloud) | Clio Operate | Cloud Hosting provider | United Kingdom |
| Google, Inc | Docket Alarm | Cloud Hosting provider | United States |
AI Service Providers
| Provider Name | Applicable Products | Description | Data Location |
|---|---|---|---|
| Amazon Web Services (AWS Bedrock) | Clio Manage | AI Processor | United States |
| Anthropic, Inc | Clio Manage | AI Processor | United States |
| OpenAI, LLC | Clio Manage | AI Processor | United States |
| Google LLC (Google Vertex AI) | Clio Manage | AI Processor | United States |
| Microsoft Corporation (Azure Foundry) | Clio Manage | AI Processor | United States |
| Braintrust Data, Inc | Clio Manage | AI Analytics, Evaluation and Testing | United States |
| Turbopuffer, Inc | Clio Manage | Vector Database | United States |
| Vapi Inc | Clio Grow | AI enabled Voice Agent | United States |
Feature Specific Providers
| Provider Name | Applicable Products | Description | Data Location |
|---|---|---|---|
| Dropbox Sign | Clio Manage | E-Signature Integration | United States |
| Nintex | Clio Manage | Document Generation | United States |
| Bandwidth | Clio Manage | SMS sending to clients and users | United States |
Payment Processors
| Provider Name | Applicable Products | Description | Data Location |
|---|---|---|---|
| Stripe | Clio Payments | Payment Processor | United States |
| Plaid | Clio Payments | Payment Processor | United States |
Clio Affiliates
To help deliver the Services, Clio engages its affiliates as subprocessors. These affiliates may have access to customer data in that capacity.
| Affiliate Name | Country |
|---|---|
| Themis Solutions Inc. (dba Clio) | Canada |
| Themis Solutions (USA) Inc. | United States |
| Themis Solutions Software (UK) Limited | United Kingdom |
| Themis Solutions (Ireland) Limited | Ireland (EU) |
| Themis Solutions (Australia) Pty Ltd | Australia |
| Sliced Bread Limited | United Kingdom |
| Themis Solutions SpainSLU | Spain |
| vLex Networks, S.L.U. | Spain |
| vLex Global S.L.U. | Spain |
| Vcall Services, S.L.U. | Spain |
| VLEX, LLC | United States |
| vLex Holdings LTD | United Kingdom |
| vLex Justis LTD | United Kingdom |
| vLex Colombia international Services | Colombia |
| V2 Services S de RL de CV | Mexico |
| V3 Services Informaçao e Consultoría LTDA | Brazil |
| Fastcase, Inc. | United States |
| Nextchapter BK, Inc. | United States |
| Colombia Informacion Legal, SAS | Colombia |
| Distribuciones Juridicas de Chile SPA | Chile |
| Perú Información Legal S.A.C. | Perú |
Themis Service Providers
Under the Themis Data Processing Addendum (the “Themis DPA“), a “Subprocessor” is a vendor Themis engages to process Subscriber Personal Data on Subscriber’s behalf as part of delivering the Service (as such terms are defined the Themis DPA). In addition to the Subprocessors which process data of which Themis is a processor, listed under the “Subprocessors” and “Clio Affiliates” headers above, Themis also engages vendors for its own business operations (e.g., for billing, marketing, account administration, and customer support purposes), which are listed below. Where those vendors are concerned, Themis, not Subscriber, is the Controller of the personal data involved, and processing is governed by Clio’s Privacy Notice, not the Themis DPA. We list them here for transparency, consistent with prior practice.
| Service Provider | Purpose | Data Location |
|---|---|---|
| Brightback | Customer Retention | United States |
| Bugsnag | Error monitoring | United States |
| Calendly | Appointment Booking | United States |
| Chili Piper | Scheduling and Routing | United States |
| Churnzero | Customer Success | United States |
| Coris | Merchant Risk Data Monitoring | United States |
| Credly | Customer education certification platform | United States |
| Databricks | Data management | United States |
| Datadog | Cloud Monitoring | United States |
| Docusign | Contract management | United States |
| Dreamdata | Revenue Attribution | United States |
| | Looker/Address auto-fill/Ads | United States |
| Gong | Call recording | United States |
| Incident.io | Incident Management | United States |
| Kandji | Mobile Device Management | United States |
| Litmus | Marketing Automation | United States |
| Adobe Marketo | Marketing Automation | United States |
| MavenAGI | Customer Support AI Chatbot | United States |
| Metabase | Draft Usage Visualisation | United States |
| Nametag | Identity Verification | United States |
| Openprise | Data automation | United States |
| Pendo | User Experience and Guidance | United States |
| ProductBoard | Customer Feedback | United States |
| Qualtrics | Customer Insights | United States |
| Salesforce | Customer Relationship Management | United States |
| Salesloft | Customer Relationship Management | United States |
| Securiti | DSAR Processing | United States |
| Sendoso | Direct Mail automation | United States |
| Seon | Fraud Detection | United States |
| Slack | Collaboration and Communication | United States |
| Talkdesk | Support call recording | United States |
| Twilio Segment | Event logging | United States |
| Twilio | SMS MFA Support | United States |
| Workato | Workflow automation | United States |
| Zendesk | Help Center | United States |
| Zoom | Call recording | United States |
| Zoominfo | GTM solution | United States |