This document was last modified on August 4, 2026

Subprocessors

This page uses plain-language terms like “Clio,” “customer,” and “customer data” for readability. If your use of our products is governed by the Clio Terms of Service, the Clio Enterprise Subscription Agreement, or the vLex Terms and Conditions, these terms should be read as references to the corresponding defined terms in the applicable agreement (namely, “Themis”, “Subscriber” and “Content” under the Clio Terms of Service, “Clio”, “Customer” and “Customer Data” under the Clio Enterprise Subscription Agreement, or “vLex”, “Customer” and “User Content” in the vLex Terms and Conditions).

These are providers Clio uses to store, process, and run customer data on its platform, and to operate the Service(s).

Infrastructure Providers

Provider Name Applicable Products Description Data Location
Amazon Web Services, Inc Clio Manage
Clio Grow
Clio Draft
Clio Work
Vincent AI
Vlex Library
Clio Library
Cloud Hosting provider
Messaging Services
United States
European Union
Canada
Australia
Clio Operate Logging Infrastructure provider United Kingdom
United States
Australia
Microsoft Corporation (Azure Cloud) Clio Operate Cloud Hosting provider United Kingdom
United States
Australia
Google, Inc Docket Alarm Cloud Hosting provider United States

AI Providers

Provider Name Applicable Products Description Data Location
Amazon Web Services (AWS Bedrock) Clio Manage
Clio Grow
Clio Draft
Clio Work
Vincent AI
Clio Operate
AI Processor United States
European Union
Anthropic, Inc Clio Manage
Clio Grow
Clio Draft
Clio Work
Vincent AI
Clio Operate
AI Processor United States
OpenAI, LLC Clio Manage
Clio Grow
Clio Draft
Clio Work
Vincent AI
Clio Operate
Docket Alarm
AI Processor United States
European Union
Google LLC (Google Vertex AI) Clio Manage
Clio Grow
Clio Draft
Clio Work
Vincent AI
Clio Operate
AI Processor United States
European Union
Canada
Australia
Microsoft Corporation (Azure Foundry) Clio Manage
Clio Grow
Clio Draft
Clio Work
AI Processor United States
European Union
Turbopuffer, Inc Clio Manage
Clio Grow
Clio Draft
Clio Work
Vincent AI
Clio Operate
Vector Database United States
European Union
Canada
Australia

Feature Specific Providers

Provider Name Applicable Products Description Data Location
Dropbox Sign Clio Manage E-Signature Integration United States
Nintex Clio Manage Document Generation United States
Bandwidth Clio Manage
Clio Grow
SMS sending to clients and users United States
European Union
Australia

Payment Processors

Provider Name Applicable Products Description Data Location
Stripe Clio Payments Payment Processor United States
European Union
Plaid Clio Payments Payment Processor United States

Clio Affiliates

To help deliver the Services, Clio engages its affiliates as subprocessors. These affiliates may have access to customer data in that capacity.

Affiliate Name Country
Themis Solutions Inc. (dba Clio) Canada
Themis Solutions (USA) Inc. United States
Themis Solutions Software (UK) Limited United Kingdom
Themis Solutions (Ireland) Limited Ireland (EU)
Themis Solutions (Australia) Pty Ltd Australia
Sliced Bread Limited United Kingdom
Themis Solutions SpainSLU Spain
vLex Networks, S.L.U. Spain
vLex Global S.L.U. Spain
Vcall Services, S.L.U. Spain
VLEX, LLC United States
vLex Holdings LTD United Kingdom
vLex Justis LTD United Kingdom
vLex Colombia international Services Colombia
V2 Services S de RL de CV Mexico
V3 Services Informaçao e Consultoría LTDA Brazil
Fastcase, Inc. United States
Nextchapter BK, Inc. United States
Colombia Informacion Legal, SAS Colombia
Distribuciones Juridicas de Chile SPA Chile
Perú Información Legal S.A.C. Perú

Themis Service Providers

Under the Themis Data Processing Addendum (the “Themis DPA“), a “Subprocessor” is a vendor Themis engages to process Subscriber Personal Data on Subscriber’s behalf as part of delivering the Service (as such terms are defined the Themis DPA). In addition to the Subprocessors which process data of which Themis is a processor, listed under the “Subprocessors” and “Clio Affiliates” headers above, Themis also engages vendors for its own business operations (e.g., for billing, marketing, account administration, and customer support purposes), which are listed below. Where those vendors are concerned, Themis, not Subscriber, is the Controller of the personal data involved, and processing is governed by Clio’s Privacy Notice, not the Themis DPA. We list them here for transparency, consistent with prior practice.

Service Provider Purpose Data Location
Brightback Customer Retention United States
Bugsnag Error monitoring United States
Calendly Appointment Booking United States
Chili Piper Scheduling and Routing United States
Churnzero Customer Success United States
Coris Merchant Risk Data Monitoring United States
Credly Customer education certification platform United States
Databricks Data management United States
Datadog Cloud Monitoring United States
Docusign Contract management United States
Dreamdata Revenue Attribution United States
Google Looker/Address auto-fill/Ads United States
Gong Call recording United States
Incident.io Incident Management United States
Kandji Mobile Device Management United States
Litmus Marketing Automation United States
Adobe Marketo Marketing Automation United States
MavenAGI Customer Support AI Chatbot United States
Metabase Draft Usage Visualisation United States
Nametag Identity Verification United States
European Union
Openprise Data automation United States
Pendo User Experience and Guidance United States
ProductBoard Customer Feedback United States
Qualtrics Customer Insights United States
Salesforce Customer Relationship Management United States
Salesloft Customer Relationship Management United States
Securiti DSAR Processing United States
Sendoso Direct Mail automation United States
Seon Fraud Detection United States
Slack Collaboration and Communication United States
Talkdesk Support call recording United States
Twilio Segment Event logging United States
Twilio SMS MFA Support United States
Workato Workflow automation United States
Zendesk Help Center United States
Zoom Call recording United States
Zoominfo GTM solution United States