Time Saved is Money Earned: Discover Farringford Legal’s Clio Journey
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Farringford Legal
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2021
Year Founded
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22
Number of Staff
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2023
Started Using Clio
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Surrey, UK
Location
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Fixed fee
Hourly
Retainer
Fee Types
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Employment Law
IP & Tax
Legal Consultancy Services for SMEs: Corporate
Trademark
Practice Areas
Time Saved is Money Earned: Discover Farringford Legal’s Clio Journey
Since its founding in 2021, Farringford Legal has prioritised providing entrepreneurs and high-growth small and medium-sized enterprises (SMEs) with expert legal services that are flexible, affordable, commercial and personal.
However, as the team grew, founder Sarah-Jane Butler found that inefficient processes, such as manual timekeeping and Excel-based client and matter management, were consuming valuable time and harming productivity. These inefficiencies led to lost billable hours and wasted time.
To address these challenges, the remote team needed a secure, cloud-based solution to streamline operations and empower them to provide better client experiences. Additionally, scaling the business necessitated tools to monitor workload, manage tasks, and automate client intake.
How Clio helped
With time leaks and manual processes holding the team back from delivering legal services in the efficient, flexible way they envisioned, it was clear that Farringford Legal needed more than just software—they needed a partner for growth.
After a recommendation from consultants at Volda, they chose Clio for its:
Seamless integration with Xero for streamlined invoicing
The ability to smoothly integrate the team’s practice management software with their online accounting software, Xero, was a significant deciding factor when choosing to go with Clio.
“We needed something that worked with Xero, and we chose Clio for that reason.”
Read about Clio’s integration with Xero
Comprehensive time-management tools to boost billable hours
By automating tedious yet necessary tasks like time-tracking and client onboarding, Clio streamlines the team’s workflows—saving countless hours overall while unlocking more time to dedicate to billable hours.
“The biggest benefit so far with Clio is the time and money saving that comes with freeing up time. Clio has given us hours back in our busy schedules.”
Read about maximising your time in Clio
Easy-to-use dashboard for tracking client interactions and team capacity
Clio’s easy-to-understand visual dashboard allows Farringford Legal to capture valuable performance insights at a glance, making it easier and more efficient to manage the team’s bandwidth and monitor client interactions, helping to ensure timely responses and better client experiences.
Read about Clio’s Law Firm Performance Dashboard
Flexible, cloud-based platform ideal for the remote-first team
Clio’s cloud capabilities—and trustworthy security—were essential for Sarah-Jane and the dynamic team to work effectively from wherever they are.
“We are completely remote—we’re based globally across the world.”
Read about Clio’s cloud-based law practice management software
Additional benefits to using Clio
Since adopting Clio, Farringford Legal has transformed its operations.
“Switching to Clio was revolutionary. Clio came along and it just made our lives so much easier,” Sarah-Jane says.
Some of the ways Clio has supported Farringford Legal’s efficiency and growth include:
Improved productivity with reports
Clio’s reporting features provide real-time insights into Farringford Legal’s team capacity, ensuring balanced workloads.
“At the end of each month, our finance team reconcile Clio and we can easily see the hours that have been worked by each member of the team and what capacity they have. Most of our legal and business services team are consultants, so they can work however they want to work, and we don’t have targets as to the hours they need to work. It’s equally useful for us to see how busy the team is because we don’t want to overwhelm them.”
Read more about Clio Manage’s reporting features
Increased profitability thanks to less “billable leakage”
Clio makes it effortless to track every minute spent on billable tasks from any device. This reduces the risk of billable hours—and potential revenue—being inadvertently lost. By simplifying time tracking, Farringford Legal has cut down on this “billable leakage” to increase profitability.
Read more about legal time tracking in Clio
Long-Term Vision: The Go-To Firm for SMEs
What does the future hold for Farringford Legal? The team’s mission is clear and focused: They want to be the trusted advisor for SMEs. With Clio’s support, they’re confident in building a reputation for innovation, efficiency, and excellent service.
Products used by Farringford Legal
Clio Manage
Cloud-based legal practice management software that lets you run your firm, organise cases, and collaborate with clients from one place. Learn more.