Why Client Experience Matters

150,000 lawyers trust Clio to manage their practice, making them more efficient and profitable.


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In the practice of law, small changes can have a big impact. In 'Matters', a podcast from Clio, each episode focuses on one discipline, learning, or lesson for law firms looking to break free of the status quo and transform the practice of law, for good. With actionable advice from practicing attorneys, law firm leaders, and subject matter experts from the worlds of law and business, Matters helps lawyers and legal professionals alike put new strategies and tactics into place that will dramatically impact their law firms.


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   Small changes can have a big impact.   

   Brought to you by Clio.   

How can your law firm use data to make better business decisions? Hear from Billie Tarascio, Owner of Modern Law, and George Psiharis, COO at Clio.  

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What’s in a first impression—for clients, and for law firms? Hear from Michael Chasin, General Manager of Clio Grow, and Jennifer Reynolds, Owner of Fresh Legal.  

Automation might make you think of robots, but it doesn’t have to be complicated. Nehal Madhani and Jordan Couch explain how to automate processes at your law firm.  

How can your law firm succeed like Amazon? With a focus on the client experience. Greg McLawsen and Joshua Kubicki explain.