Matters, Season Two

Season Two of Matters, a podcast from Clio, focuses on the concept of client-centered legal practice. The season brings legal professionals, industry experts, and innovators from other sectors together with co-hosts Jack Newton—CEO and Founder of Clio and author of the best-selling legal book The Client-Centered Law Firm—and Nefra MacDonald, Affinity Partnerships Manager at Clio and national speaker on the future of law.

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Episodes

Episode 2.11: How to Provide Great Client Experiences While Working from Literally Anywhere

Hear from three very different law firms on how they’re meeting clients where they are—and using technology to enable a remote-first client…

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Episode 2.10: How to Measure Your Law Firm’s Success

How do you measure the impact of a big idea? Hear how three client-centered law firms are measuring the metrics that matter to them.

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Episode 2.9: Being Client-Centered in a Post-COVID World

On the latest episode of the leading client-centered podcast for law firms, we look at how COVID has changed client expectations.

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Episode 2.8: How to Put Client-Centered Ideas into Practice

This episode, we’re looking at how to put client-centered ideas into practice at your firm, and to help us, four legal experts shared their…

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Episode 2.7: How to Put Yourself in Your Clients’ Shoes

In this episode, we’ll build on that discussion to understand how to truly put yourself in your clients’ shoes. By doing so, you’ll be able…

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Episode 2.6: How to Adopt a Client-Centered Mindset

So far during this season of Matters, we’ve looked at the “why” behind client-centered lawyering—but now, it’s time to start digging into…

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