Our mission

We are committed to building cloud-based and client-centred technology that will
transform the legal experience for all.

Hear from our CEO and Founder Jack Newton

At Clio, we believe our responsibility extends far beyond building software—we’re here to create meaningful change with every decision, every innovation, and every connection we make. We envision a world where legal services are not just accessible but truly client-centred, where lawyers have the freedom to practise in ways that align with their values, and where underrepresented communities receive the advocacy they deserve.

By focusing on the legal experience, Clio’s mission encompasses every stakeholder within our legal and judicial systems—from legal professionals to legal organizations, clients, and consumers. This is about more than improving our software products; it’s about creating a lasting impact on the legal experience on a global scale. At the core of our philosophy is the belief that the future of legal services is cloud-based and client-centred, and that fostering these advancements will drive positive social change. By centralizing and simplifying business operations for law firms and enabling legal professionals to connect with clients anywhere, anytime, we can transform the ways in which legal services are sought out and delivered.

This is a unique opportunity for a paradigm shift, one that requires lawyers to adopt a client-centred approach to pricing, packaging, and delivering legal services. We believe this shift will break down barriers to legal services for consumers and make it easier for clients and law firms to work together more thoughtfully and effectively. It’s time to create a more inclusive legal community and a more equitable legal system.

As we’ve grown into the global leader in legal technology, we’ve earned the privilege—and responsibility—of setting the tone for the future of law. Our recent Series F funding positions us to accelerate our mission and build the legal ecosystem that will drive positive change for law firms, legal professionals, and consumers worldwide. This funding is a significant step forward in our ongoing journey to create a more inclusive, accessible legal system.

We also know that our mission can only be achieved if our employees are set up to succeed. We’re proud to be recognized as one of Canada’s top employers—a reflection of the supportive, innovative culture we’ve cultivated. It’s through our team’s dedication and creativity that we continue to build technology that makes a real difference in the legal profession.

From our roots in Burnaby to our offices in Toronto, Calgary, Dublin, Manchester, and Sydney, we’re proud to show the world that Canadian innovation is driving change on the global stage. But we know the work is just beginning. As we continue to grow and scale, we remain focused on one thing: transforming the legal experience for all.

On behalf of everyone at Clio, we’re excited to continue this journey with you—to build something that not only shapes the future of legal services but also ensures it’s more equitable, accessible, and inclusive for all.

Sincerely,

LAW FIRMS
 

Simplifying law firm operations

We’re transforming law firm operations by centralizing and simplifying business processes. Our cloud-based, client-centred solutions empower legal professionals to run their firms more efficiently and better serve clients in an evolving legal landscape.

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    Equipping firms for the future

    We invest in understanding the legal industry so we can build the solutions that firms need to stay ahead. Our 2024 Legal Trends Report revealed that 79% of legal professionals now use AI daily, up from 19% in 2023. And cloud-based platforms continue to be essential for how firms manage their operations and data. We’re proud to lead this transformation. With a comprehensive platform supported by 24/5 assistance, seamless migrations, and expert teams.

LAWYERS
 

Keeping law firms connected

Whether with clients or colleagues, strong communication is at the core of great legal service. We’re building solutions that make it easier for firms to stay in sync, share updates, and collaborate from anywhere.

 

A diagram showing various communication app logos connected in a circle to a central checkmark.
  • Powering flexible legal work

    From the office to the courtroom to home, legal work is happening everywhere. With integrations like Zoom, Dialpad, and Microsoft Teams, we help firms streamline communication and stay connected across locations and devices—so every part of your practice runs more smoothly.

    Explore our legal collaboration tools

LEGAL CLIENTS
 

Making the legal process easier for clients

We make it easier for clients to work with lawyers and understand the legal process. By giving law firms the right tools, we help them create better experiences for their clients at every step. With Clio, lawyers can manage the entire client journey, always keeping the client at the centre of what they do.

 

A smartphone displaying the "My case" screen of the Clio for Clients app.
  • Empowering clients with Clio for Clients

    Our secure client-facing app is designed specifically for legal clients, so they can stay updated, receive documents, and easily communicate with their lawyer. This tool helps clients better navigate the legal system and makes it easier for law firms to provide client-centred service.

    Check out the app

THE INDUSTRY
 

Turning data into smarter decisions

Our tools give legal professionals real insight into how their firms operate, so they can make smarter decisions, improve client service, and drive lasting results. With powerful analytics and purpose-built resources, we help turn everyday data into meaningful action.

A book titled “Legal Trends Report” with a blue cover and a radiating data visualization.
  • Leading with research

    Our annual Legal Trends Report is the industry’s most comprehensive analysis of legal practice data. Based on anonymized, aggregated information from tens of thousands of legal professionals, it surfaces key trends and the behaviours that set high-performing firms apart.

  • Tracking firm performance

    With tools like the Law Firm Insights Dashboard, legal professionals can track and act on core performance metrics like utilization, realization, and collection rates—all in one place. It’s data you can use, not just data you collect.

    See how we’re making insights work for you
CONSUMERS

Removing barriers to legal services

We’re creating a more accessible and equitable justice system by transforming how law firms deliver legal services. With truly client-centred experiences, consumers can access the help they need—when they need it most.

THE LEGAL SYSTEM
 

Building a more inclusive legal community

Real change happens when the whole legal community works together. We’re connecting with legal professionals across the industry to spark conversations and collaborate on improving the legal system. Our goal is to make legal services more inclusive and accessible for everyone.

 

Let’s transform the legal experience for all–together

At Clio, we’re fueling real change. In order to meet our ambitious goals, we’re looking for amazing new talent to join us on our mission to transform the legal experience for all.

Join the movement