How does PCLaw compare to Clio? This page will help you understand the differences between PCLaw and Clio—and to help you choose the best software for your law firm.
| Feature | Clio | PCLaw |
|---|---|---|
| Support | 24/5 support (Monday through Friday). We offer unlimited 24/5 support at no extra cost, with a North American-based team available by phone, email, or live chat. | Expect long wait times. Phone support is available Monday through Friday, but users report long delays, sometimes taking days or weeks to get help. |
| Training | Comprehensive learning resources. We provide 1:1 live training, on-demand videos, 24/7 help centre access, and a growing legal community for support at your own pace. | Limited learning resources. To access training, you must buy an annual maintenance plan, which includes self-guided resources. |
| Remote access | Easy access from anywhere, anytime. Clio is accessible anywhere, anytime, with no restrictions. | Limited remote access. Remote access is limited. |
| Security | Security is one less thing you have to worry about. Clio’s dedicated security team ensures your data is protected with the highest standards. We provide automatic backups and use geo-redundant servers to safeguard against physical threats. | Keeping data secure is on your shoulders. Security relies on on-premises servers, meaning you’re responsible for maintaining it and protecting client data from threats. |
| Product updates | Instantly get access to new features and updates. Get automatic access to new features with your subscription, with no additional costs and no disruption. | Forced paid upgrades. You’re required to pay for mandatory updates, including the risk of data corruption or system incompatibility if you don’t upgrade. |
| Total cost of ownership | We make sure your operating costs stay low. Clio keeps costs low by including maintenance and support in your subscription. No need for hardware upgrades—you can use any device. | Additional server, hardware, and maintenance costs. In addition to maintenance plan fees, you’ll incur extra costs for hardware, installation, IT support, and security. |
| Online payments | Get paid faster with Clio Payments. Clio Payments makes it easy to get paid online, automatically syncing payments to your client accounts and accounting ledger. We also ensure compliance with trust accounting rules. | No native online payment functionality. PCLaw doesn’t offer native online payment functionality, meaning you must use a separate service. |
Clio is designed with Canadian law firms in mind—offering straightforward pricing in Canadian dollars to simplify budgeting and eliminate currency conversion hassles. Plus, with the option to store your data on Canadian servers, Clio helps you meet local privacy and compliance requirements with confidence. It’s a practice management solution that understands—and supports—the unique needs of Canadian legal professionals.
Migrating data can be a hassle, but we make it easy. When you switch to Clio, our dedicated data migration team is here to help every step of the way. We ensure your data is securely transferred with no surprises.
Start with a one-on-one session with your Customer Onboarding Specialist to go over the process and timeline.
Our specialists will guide you through exporting your data and preparing it for import into Clio.
After your data is imported, our team will check for accuracy and ensure everything’s set for you to start using Clio.
Having been a PCLaw customer for too many years, I truly appreciate the quality of Clio, as well as the ease of using it. With a cloud-based solution like Clio, I have access to all my data from anywhere, which has come in handy for retrieving phone numbers and addresses, on the fly!
Lake Orion, Michigan
Stay up to date with the latest insights on running a successful law firm. Clio provides expert content through blog posts, our annual Legal Trends Report, and in-depth webinars, all designed to help you improve your practice’s efficiency and profitability.
Connect with other legal professionals in the Clio Community. This platform allows Clio users to share knowledge, discuss legal topics, and learn how to use Clio more effectively—with a focus on practice-area specifics.
Join thousands of legal and tech professionals at ClioCon, one of the biggest events in the legal industry. It’s a chance to learn, get inspired, and stay ahead of the curve.
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Yes. Our Migration Specialists will handle the data transfer from PCLaw to Clio, so you don’t have to worry about doing it manually.
The timeline depends on the quality and organization of your data. Make sure your data is properly formatted, backed up, and secure before starting the migration. If you’re unsure about any details, consult with your Migration Specialist.
Yes. Clio offers 24/5 customer support at no extra charge. You’ll have access to personalized help from our award-winning support team, with no separate fees for support or product updates.
Yes. Clio is cloud-based, which means you can access it from any device with an internet connection and a supported browser like Chrome, Firefox, Safari, or Microsoft Edge.
Yes. Clio integrates with QuickBooks to ensure your trust transactions and disbursements are properly synced, with full visibility into your firm’s accounts.
