How Digital Law keeps data security front of mind with Clio

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Peter Wright Digital Law

Digital Law

  • 2014

    Year Founded
  • 2018

    Started Using Clio
  • Barnsley, UK

    Location
  • Data protection

    Niche Technology Sector

    Practice Areas

How Clio Supports Digital Law in Setting Cybersecurity Standards

Cybersecurity and data protection regulations are critical for businesses and law firms today. Digital Law founder Peter Wright has been a leader in data protection for over a decade. In 2009, while working at a city firm, he advised a UK Government department on the Data Protection Act. Recognising the growing importance of data issues, Peter established Digital Law in 2014 after others doubted his vision.

Now, Digital Law is a thriving firm specialising in online, data, and cyber law. Based in Barnsley, uses Clio Manage. The firm has consultants across the UK and serves clients worldwide, providing legal and regulatory advice on data, eCommerce, privacy policies, cryptocurrency, and selling regulated goods and services.

Placing trust in Clio

Choosing a case management system requires law firms to put a lot of trust in technology—particularly when the day-to-day running of their business depends on it. 

Peter, Managing Director of Digital Law, understands these risks well. As the author of The Law Society’s Cyber Security Toolkit and former Chair of their GDPR Working Group, Peter knew Digital Law needed a reliable, compliant solution. 

As such, he knew that for Digital Law, a firm whose foundation is built on the safeguarding of data and cybersecurity, he had to be extra vigilant: the technology the firm used would have to deliver on all fronts as far as compliance was concerned. Peter’s confidence in Clio stemmed from personal experience: his wife, also a lawyer, had successfully used Clio for her U.S. law firm since the mid-2000s. This familiarity assured Peter that Clio was the right choice for Digital Law.

“Our main concern was always around security and encryption and location of data,” Peter says when discussing how to choose a case management system for his firm. The level of data and information security Clio provided impressed him, particularly in regards to how customers’ identities, sensitive information, and personal data were kept completely private to the firm within the software. The fact that the brand is globally operated gave Peter an additional level of conscience.

“From an encryption perspective, we could see that not even the teams at Clio could get access to client data. Clio has been successful in all of the jurisdictions it has operated in for a prolonged period of time, it gave us assurance that Clio was also across the detail in the legal and regulatory environment in the UK.”

Flexible features for a growing firm

Having used other software in the past and experiencing some challenges that hindered productivity for the firm, Peter and the team at Digital Law wanted to be sure that the software they used could be moulded to their own individual needs.

“Every other system I’ve ever used has been ridiculously restrictive. Software suppliers think that law firms operate in a certain blinkered way and inevitably we don’t fit that model. For example, we don’t record time. We don’t do hourly rates; it’s all fixed fees.”

Client communication was a priority for Digital Law. Clio’s client portal and messaging features streamlined communications and securely stored client information. Another advantage was Clio’s flexibility with licenses, allowing easy expansion as the firm grew. Additionally, Clio’s ease of use and no extra costs for software or hardware made it an ideal choice for the firm. “Clio is flexible to use, so we knew that as a firm that was growing, it would be easy to add on additional licenses.” The ease of use and being able to get started with Clio with no additional costs, software, or hardware was also a benefit.

“All you need is a login and password, so no downloading specialist software to a laptop or tablet,” Peter says. “To get people set up on Clio and to give them access to the software means it’s never a case of reinventing the wheel every time you have a new starter.”

Peter spent a lot of time choosing the software that he felt provided both usability and security, comparing a lot of competitors.

“There aren’t many providers out there who are completely across the legal and regulatory side of the cloud while producing a good, practical, user-friendly product. In fact, I think it’s a very small Venn diagram and the one in the middle of that is Clio.”

Security without compromise

Peter advises law firms to thoroughly research case management systems. A data breach can cause irreparable damage, so firms should perform due diligence and ask the right technical security questions when evaluating providers.“By using Clio you are going a long way in demonstrating compliance with best practices.”

While online, data and cyber law is destined to evolve for years to come, with Clio’s agile functionality and the next generation of data experts at the helm, the success of Digital Law is well and truly safeguarded. 

“Increasingly, regulators make it very very clear that they hold law firms to a higher standard than other organisations and therefore it is squarely on the shoulders of law firms to have appropriate technical measures in place”

See why cybersecurity experts choose Clio

Looking for a case management system with data protection and cybersecurity built into it? Find out why law firms choose Clio for secure case management by scheduling a free consultation.

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