Back Office Betties

Back Office Betties is a specialized Virtual Legal Receptionist Service for solo and small law firms in the United States & Canada. Back Office Betties becomes a true extension of your law firm while completing client intakes, scheduling appointments, and seeing every call through to completion.
When you hire Back Office Betties, you get a team that is an extension of your law firm. Callers never know they aren’t reaching your office and your receptionists are always:
  • Well-trained legal specialists
  • Relentlessly friendly
  • Personable and professional
  • Efficient and capable
Back Office Betties Legal Academy
Every Virtual Legal Receptionist spends two weeks in Betties Legal Academy training before taking phone calls. Ongoing training happens daily, weekly, and monthly to ensure Back Office Betties Virtual Legal Receptionists stay up to date on legal terminology, integrations, and account updates.

Key Features

  • Back Office Betties integrates with Clio Grow to ensure that any quality lead who contacts your firm and reaches Back Office Betties is automatically transferred into your Lead Inbox in Clio Grow, where you can immediately begin the client intake process with ease.

    Back Office Betties’ features include:
    - Hours are 5:00 a.m. (PST) - 5:00 p.m. (PST), Monday thru Friday
    - Customized client intake
    - Call screening
    - Scheduling
    - Virtual Assisting
    - Web chat management
    - Immediate message delivery - No message stacking or other tricks
    - Bilingual Spanish/English
    - Only virtual receptionist service dedicated to law firms to offer an unlimited calls plan

    With Clio Grow, Back Office Betties gives you the perfect solution of virtual receptionist services and client intake and legal client relationship management (CRM) software. Better together, you can guarantee no leads fall through the cracks.