Ruby

Ruby has provided personalized live, virtual receptionist services to small businesses throughout North America since 2003. Our delightful receptionists paired with smart technology has made Ruby a platform by which small businesses can deliver exceptional customer experiences and grow their businesses.

Grow your practice with Ruby—the live virtual receptionist service that answers and transfers calls, takes messages, collects intake, and more on your behalf.

When Ruby and Clio work together, you work less. Every call, voicemail, and message you receive via Ruby’s live receptionists automatically syncs with your Clio Grow Lead Inbox, making tracking and follow-up a breeze while ensuring no potential business slips through the cracks.

Key Features

GROW YOUR PRACTICE
Missed calls are missed opportunities. Our receptionists not only answer 100% of your business calls 24/7/365 live, but they also act as an inbound sales tool. Our detailed messages about these inbound phone leads go directly into Clio, making following up on these potential clients more efficient and effective, resulting in more business for your firm!

GAIN EFFICIENCIES
Ruby automatically syncs all your calls, voicemails and messages with Clio so you can easily assign them to the appropriate matters. Our intelligent call data, including the date and length of call are available in your Clio communication log, so you can bill easily and accurately.

IMPROVE THE CLIENT EXPERIENCE
Ruby’s receptionists are customer experience experts, trained to build trust with potential and new clients from the first interaction. By setting up your integration to import your Clio contacts to Ruby, our receptionists can be more familiar with your callers, increasing the likelihood a client will return, as well as refer their friends.

CONTROL YOUR CALL HANDLING
Want potential clients connected to you live? Messages taken for existing clients? Need us to track you down at all costs when you receive a call from court? Whatever you want, Ruby’s on it!