Clio versus Other Payment Processing Solutions
Generic payment processor
Standalone legal payment processor
Generic payment processor
Standalone legal payment processor
Card processing rates
Card processing rates
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Generic payment processor
Fluctuating, unpredictable rates.
You often pay a different rate, as high as 3.5% with an additional 20 cents, depending on how you collect the payment.
Standalone legal payment processor
Rates depend on card types.
Rewards and speciality cards will cost you extra—with an additional 20 cents per transaction.
Rest easy with transparent rates.
Pay one low rate of 2.95% for all standard cards and 3.5% for American Express—with no additional hidden fees and no per-transaction fees.
Card brand network fees
Card brand network fees
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Generic payment processor
Do your research.
Some providers pass them directly onto you, others will blend them into your rate. Be sure to check their fee policy to avoid any unexpected charges.
Standalone legal payment processor
Get ready to pay extra.
Additional network fees are typically applied to most transactions and add to the total cost of accepting card payments.
No hidden fees, ever.
Clio doesn't pass on card network fees when you run a card. Always know what you're paying with one simple, flat rate per transaction and no hidden fees.
Monthly fees
Monthly fees
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Generic payment processor
Penalty fees may apply.
While you won’t be charged a subscription fee, you may be charged monthly for inactivity on your account.
Standalone legal payment processor
Subscription required on top of fees.
It’s common for providers to charge up to $25 per month in addition to your transaction fees.
No additional subscription needed.
The ability to accept online payments is included in all Clio Manage subscriptions.
eChecks
eChecks
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Generic payment processor
Long processing and hold times.
It can take several days for your client's bank account to be verified and then up to 7 days before you receive the funds.
Standalone legal payment processor
Not guaranteed and your rates will vary.
Not all legal payment processors will have this feature and those that do will have different rates or a lower transaction size.
Secure, with one rate.
Accept eChecks at a simple, transparent rate per transaction. Your client's bank account is verified instantly so they can make a secure payment right away.
Payment plans
Payment plans
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Generic payment processor
Repetitive and time consuming.
New payment plans need to be set up for clients from scratch every single time.
Standalone legal payment processor
Clunky work arounds needed.
Often there’s no payment plan feature and you need to rely on manual workarounds.
Easy to use, easy to set up.
Create flexible installment plans that can be paid on a weekly, bi-weekly, or monthly schedule.
Trust accounting compliance
Trust accounting compliance
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Generic payment processor
Not trust accounting compliant.
A generic payment processor is not compliant with trust accounting rules.
Standalone legal payment processor
Trust accounting compliant.
A legal specific payment provider will ensure you’re compliant with trust accounting rules.
Trust accounting compliant.
Clio handles all trust-related transactions in compliance with IOLTA rules. With earned and unearned funds kept separate, funds in your trust account are protected from all third-party debiting, including processing fees and chargebacks.
All-in-one practice management system
All-in-one practice management system
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Generic payment processor
No practice management integration.
Generic payment processors don’t typically integrate into your practice management system, resulting in more manual data entry work.
Standalone legal payment processor
Limited integrations and functionality.
While there are integrations between standalone legal payment processors and practice management software, your payments and client information are in two different places. You have two different numbers to phone for support and two separate bills at the end of the month.
A better payment experience for you and your clients.
Clio allows law firms to manage clients, matters, billing, and payments from one place.
Support
Support
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Generic payment processor
Business hours only.
Generic payment processors offer limited support during regular business hours.
Standalone legal payment processor
Not standardized, call to check.
Support hours can fluctuate. You may be required to call their support team ahead of time to check if they’re available.
24/5 Support (Monday through Friday).
Clio’s award-winning team offers unlimited support at no additional cost. Our North American-based support team is available 24 hours a day, Monday through Friday via phone, email, or live chat.
Make it easy to pay — and get paid — with Clio Manage
Clio’s legal practice management solution makes it easy for your clients to pay online and in-person. Accept credit card, debit card, digital wallet (Apple Pay or Google Pay), or eCheck for online payments, without the need for a third-party payment processor. And, accept in-person payments using tap to pay in Clio’s mobile app.
Payments are automatically deposited directly into your trust or operating accounting and tracked in real-time, so you and your integrated accounting platform are always up-to-date.