Key Performance Indicators (KPIs) for law firms have traditionally been based upon available and billable hours. Recently, firms are starting to look at different metrics. These metrics come from the fields of sales, project management, and business development. Are these new KPIs just a trend? Not if you wish to be a profitable firm. However, it’s not just about measuring KPIs, it’s also about evaluation and action.
In this hour-long webinar, join Mary Juetten and Billie Tarascio as they discuss the metrics that help Billie’s law firm succeed. Topics covered include:
- What are the new metrics for law firms?
- What steps does a firm need to take to accurately track KPIs; and
- How to act on data rather than be buried by it.
Duration: 60 minutes