2019 Legal Trends Report

Get access to the legal industry’s first longitudinal analysis on how law firms succeed—and how they struggle. You’ll also get critical insights into how today’s legal consumer shops for legal services.

This year’s report also includes results from our in-depth analysis of law firm responsiveness, where we put firms to the test with 1,000 emails and 500 phone calls.

New this year

  • Defining law firm growth

    Get the results from the legal industry’s first-ever longitudinal analysis of law firm success, based on aggregated and anonymized data from thousands of US firms.

  • How clients find a lawyer

    Referrals aren’t the only means to find a lawyer. This year’s report highlights how clients shop, and what they look for when reaching out.

  • Putting law firm responsiveness to the test

    We sent 1,000 emails and 500 phone calls to assess the experience of shopping for a lawyer—spotlighting key areas for firms to improve, today.

  • Updated data on firm KPIs and hourly rates

    We’ve updated data on core business insights and hourly rates across distinct geographies and practice areas to better inform your legal practice.


The Legal Trends Report provides information on the most important issues faced within the legal profession. By analyzing aggregated and anonymized data from tens of thousands of legal professionals in the US, supported by extensive survey research, the report offers unique insights into law firm efficiencies, hourly rates, and other key metrics for success.

Clio, the leader in cloud-based legal technology, empowers lawyers to be client-centered and firm-focused through a suite of cloud solutions, including practice management, CRM, and client intake software. Clio has been transforming the legal profession for over a decade and continues to lead the industry with initiatives like the Legal Trends Report, the Clio Cloud Conference, and the Clio Academic Access Program. With 150,000 customers spanning 90 countries, and the approval of over 65 bar associations and law societies globally, Clio has been recognized as one of Canada’s Best Managed Companies, and a Deloitte Fast 50 and Fast 500 company. Learn more at clio.com.