Press Release: Clio Partners with Vonage® Business and Ruby Receptionist
March 16, 2016
Reimagining how legal services are delivered by partnering with essential service providers.
CHICAGO — March 16, 2016 — Clio, the leading cloud-based legal practice management provider, announced plans today to expand their core offering of essential integrations to both the private and public legal sectors. Today’s announcement, during the ABA TECHSHOW legal conference in Chicago, includes extended partnerships with two vital services: Vonage Business and Ruby Receptionist.
“Creating an adaptable and flexible practice management platform that meets both the current and future needs of our customers is the mission we have set out to accomplish from day one,” said Jack Newton, CEO and co-founder of Clio. “Our ever-growing nucleus of over 50 integration partners allows our customers to automate the core aspects of their practices and simplify the way they collaborate with both their staff and clients. By positioning Clio as the central hub that connects seamlessly with dozens of other vital services, we have removed the burden of standalone solutions that slow down the way lawyers work. We at Clio are excited to continue to grow our partnership with Vonage Business and Ruby Receptionist.”
Vonage’s business communications solutions integrate with to help law firms bridge the gap between client services and the bottom line in a highly competitive market. “Legal service providers require a communications system that allows them to work any time while on the go and seamlessly integrate workflow, such as Clio, as well as email, instant messaging, voice, and video conferencing,” said Valerie Kahn, Vice President of Business Development for Vonage. “Vonage provides a seamless integration with Clio to streamline legal business practices and help boost mobility and efficiency in the reporting of billable hours, further maximizing employees’ time for increased productivity.” Through VonageConnect for Clio powered by gUnify™, calls from multiple devices – desk, softphone, mobile, and tablets – are automatically logged for reporting and billing to ensure accurate accounting for both current clients and new inquiries.
Vonage Business has expanded its partnership with Clio to continue providing technology solutions and to help companies of all sizes run their businesses better – from single person practices to large firms spread across multiple locations.
Ruby Receptionists offers live, remote reception services for the legal industry at a fraction of the cost of an onsite employee. Their highly skilled receptionists answer 100% of your calls live, 13 hours a day, 5 days a week, ensuring you never miss an opportunity due to a missed call. Additionally, Ruby screens calls, handles client intake, and even performs different actions based on the type of call.
“Ruby brings customer experience expertise to every call, building your client’s trust from the very first interaction, all while gathering useful information,” said Katharine Nester, VP of Product for Ruby. “Integrating Ruby’s human insights along with our intelligent data into Clio not only simplifies the tracking and managing of customer calls, but also helps clients make more
informed follow-ups.”
“Over the last seven years, we have progressively sought out partners that provide essential services that compliment Clio’s core set of features. Our ability to do this effectively and strategically is one of the primary reasons Clio has been so successful,” explained Newton.
To learn more about Clio’s integrated suite of solutions, visit www.clio.com.
For more information on this news release, please contact:
Joshua Lenon
Lawyer in Residence
Clio – Practice Management Simplified
1-888-858-2546 x165
[email protected]