Client Chat Live

Client Chat Live is a managed live chat software and service. Law firms benefit by having live operators 24×7 to respond to chat requests on their websites, allowing their staff to focus their time on important legal work. Automatically sync new potential client information into Clio using Client Chat Live.

Key Features

  • 24x7 Live Bilingual Operators:
    • When a visitor to your website wants to chat immediately, live operators are available 24x7 so you don't have to be. In English or Spanish, the operator will collect contact information and basic details about their potential case and forward it to you via email and automatically into Clio so you can follow up and close.

    Automatically Sync New Lead Information:
    • No need to retype all the contact information for a new potential client. All the data captured in the chat session will automatically be added with Clio.

    Flat Rate Monthly Pricing:
    • Know what you're going to pay each month with flat rate and predictable pricing. Based on volume, you will have a package that fits your firm and allows you to budget accordingly each month.

    Text to Chat:
    • Can your potential clients text your firm? If they can, who is answering and responding? Included with this service is Text to Chat, which allows visitors to your website to send a text message which will be answered by 24x7 live operators. The text conversation is sent to you via email and automatically syncs into Clio just like a normal web chat.