Smith.ai Virtual Receptionist

Smith.ai is the fastest-growing virtual receptionist and website chat service in North America, founded by a team from Google, Apple, and Intuit. Offering both inbound and outbound call services with per-call (not per-minute) pricing, their deep technical background and superior receptionist team provide an unparalleled experience for both you, your leads, and your existing clients. As of 2019, they also offer live-staffed chat and AI chatbots for your website — and the AI chatbot is completely free!

Smith.ai integrates with Clio Manage and Clio Grow to improve how you both run and grow your law firm with the expert assistance of Smith.ai virtual receptionists. They do much more than answer and return calls — services include lead qualification, appointment scheduling (available on your Clio calendar), intake, and payment collection.

Key Features

  • Smith.ai’s live, U.S.-based virtual receptionists capture and qualify leads, book new clients, and build better relationships with your existing clients — and pricing starts at just $70 per month. Paid plans begin with a free, no-risk 10-call/30-day trial.

    Smith.ai Virtual Receptionists provide:
    ∙ U.S.-based receptionists on duty weekdays 5am – 9pm PT/8am – 12pm ET
    ∙ Appointment & call-back scheduling, with calendar integration
    ∙ Call screening and prioritization. Live transfers and direct pass-through for VIPs
    ∙ Lead qualification and new client intake
    ∙ Payment collection with billing software integration
    ∙ And more!

    By integrating Smith.ai with Clio Grow, you get a powerful system that welcomes new leads warmly, and then effectively incorporates them into your client intake and legal client relationship management (CRM) software. Smith.ai can even pre-screen leads with your custom intake questions.

    By integrating Smith.ai with Clio Manage, you get a powerful system that syncs qualified client information into an open matter in your legal practice management software. With Smith.ai and Clio connected, new contacts who call you are logged instantly, saving you time spent on chores like data entry. With the receptionists’ call notes logged as new conversations for each contact, follow-up with leads and clients is more accurate, leading to a better experience for everyone — including you!