See why over 150,000 lawyers chose Clio over PCLaw

How does PCLaw compare to Clio? We’ve put together a side-by-side comparison to help you choose the best cloud-based legal practice management software for your law firm.

Clio versus PCLaw

Clio

vs.

PCLaw

PCLaw

24/5 Support (Monday through Friday)

Clio offers unlimited support from an award-winning team, at no additional cost. Our North American-based customer support team is available 24 hours a day, Monday through Friday via phone, email, or live chat.

Support

Expect long wait times

PCLaw offers tech support via offshore call centres as part of an ongoing paid service. Wait times have been observed to last from 48 hours to two weeks.

Comprehensive learning resources

With daily free Quick Start training sessions, a comprehensive list of articles in our help centre accessible 24/7, and access to our growing legal community of like-minded legal professionals—you and your practice can learn and optimize your firm at your own pace.

Training

Limited learning resources

PCLaw offers a 1500-page user guide as a self-help resource. Training and coaching are also available as part of a separate paid service.

Easy access from anywhere, anytime

Clio is cloud-based technology so you’re not tied to a single location. The system can be accessed securely from any device, and anywhere—all you need is an internet connection. The flexible, mobile infrastructure enables firms to work remotely and on-the-go.

Clio offers a financially-backed 99.9% uptime guarantee, so you’ll always be able to get access to your work - even in the event of an emergency or natural disaster.

Remote access

Limited remote access

PClaw is an on-premise solution that can only be accessed from computers in your office or a virtual desktop. When it comes to smartphone access, PCLaw has a mobile app at an additional cost. PCLaw isn’t able to provide an uptime guarantee. In the event of a physical threat, you may lose access to your data.

Dedicated security team with stringent policies in place

Clio understands the obligations firms have to uphold tight security standards when dealing with sensitive client data. Clio performs regular automatic backups and makes use of geo-redundant servers to protect from physical threats. Our dedicated cybersecurity team monitors the software around the clock.

Security

Security becomes one more thing you need to worry about

PCLaw is an on-premise server that requires IT support, is open to physical threats, and requires in-person maintenance and updates. PCLaw’s security falls on the law firm. With client data physically located in your office, it’s your responsibility to prevent access to sensitive data.

Instantly get access to new features and updates

Clio regularly releases new features. You receive this added functionality automatically without disruption and at no extra cost.

Updates

Manual updates that come with extra costs

PCLaw’s product improvements must be updated manually and include additional maintenance fees.

We make sure your operating costs stay low

Clio provides users with the ability to keep overhead low. All of Clio’s offerings include maintenance and support costs. Any device can be used so any hardware upgrades are unnecessary.

Total cost of ownership

Additional server, hardware, and maintenance costs

PCLaw has the additional costs of hardware, installation, IT, maintenance, support, security, and more.

Get paid, faster

Clio makes it easy for your clients to pay their bill online to get you paid faster. Easily send secure click-to-pay links in your bills or on any client communication, saving them a trip to the bank and to your office. Payments automatically get recorded in the client’s account and are synced to your accounting ledger - saving you time and effort. Send trust payment requests and maintain evergreen retainers knowing Clio keeps you compliant with trust accounting rules.

Online Payments

No online payment feature

PCLaw doesn’t offer online payments. Customers must use and pay for a separate service that may not meet the requirements necessary for the legal industry.

Clio

vs.

PCLaw

PCLaw

24/5 Support (Monday through Friday)

Clio offers unlimited support from an award-winning team, at no additional cost. Our North American-based customer support team is available 24 hours a day, Monday through Friday via phone, email, or live chat.

Support

Expect long wait times

PCLaw offers tech support via offshore call centres as part of an ongoing paid service. Wait times have been observed to last from 48 hours to two weeks.

Comprehensive learning resources

With daily free Quick Start training sessions, a comprehensive list of articles in our help centre accessible 24/7, and access to our growing legal community of like-minded legal professionals—you and your practice can learn and optimize your firm at your own pace.

Training

Limited learning resources

PCLaw offers a 1500-page user guide as a self-help resource. Training and coaching are also available as part of a separate paid service.

Easy access from anywhere, anytime

Clio is cloud-based technology so you’re not tied to a single location. The system can be accessed securely from any device, and anywhere—all you need is an internet connection. The flexible, mobile infrastructure enables firms to work remotely and on-the-go.

Clio offers a financially-backed 99.9% uptime guarantee, so you’ll always be able to get access to your work - even in the event of an emergency or natural disaster.

Remote access

Limited remote access

PClaw is an on-premise solution that can only be accessed from computers in your office or a virtual desktop. When it comes to smartphone access, PCLaw has a mobile app at an additional cost. PCLaw isn’t able to provide an uptime guarantee. In the event of a physical threat, you may lose access to your data.

Dedicated security team with stringent policies in place

Clio understands the obligations firms have to uphold tight security standards when dealing with sensitive client data. Clio performs regular automatic backups and makes use of geo-redundant servers to protect from physical threats. Our dedicated cybersecurity team monitors the software around the clock.

Security

Security becomes one more thing you need to worry about

PCLaw is an on-premise server that requires IT support, is open to physical threats, and requires in-person maintenance and updates. PCLaw’s security falls on the law firm. With client data physically located in your office, it’s your responsibility to prevent access to sensitive data.

Instantly get access to new features and updates

Clio regularly releases new features. You receive this added functionality automatically without disruption and at no extra cost.

Updates

Manual updates that come with extra costs

PCLaw’s product improvements must be updated manually and include additional maintenance fees.

We make sure your operating costs stay low

Clio provides users with the ability to keep overhead low. All of Clio’s offerings include maintenance and support costs. Any device can be used so any hardware upgrades are unnecessary.

Total cost of ownership

Additional server, hardware, and maintenance costs

PCLaw has the additional costs of hardware, installation, IT, maintenance, support, security, and more.

Get paid, faster

Clio makes it easy for your clients to pay their bill online to get you paid faster. Easily send secure click-to-pay links in your bills or on any client communication, saving them a trip to the bank and to your office. Payments automatically get recorded in the client’s account and are synced to your accounting ledger - saving you time and effort. Send trust payment requests and maintain evergreen retainers knowing Clio keeps you compliant with trust accounting rules.

Online Payments

No online payment feature

PCLaw doesn’t offer online payments. Customers must use and pay for a separate service that may not meet the requirements necessary for the legal industry.


Are you already a PCLaw user?

Switching is as easy as 1, 2, 3

Migrating data is never fun. PCLaw users switching to Clio get complementary assistance from our dedicated data migrations team. We make it easy for you to securely move your data.

  • 1 number

    Migration consultation

    Start with a one-on-one meeting with your dedicated Customer Onboarding Specialist to discuss the process and timelines.

  • 2 number

    Data Export / Processing

    Our Migration Specialists will give you guidance on how best to export your data. They will then prepare your data to be imported to Clio.

  • 3 number

    Data Import / Review

    Once the import is complete, our Migration Specialists review the accuracy of your data and make sure you’re ready to get started with Clio!


Other ways Clio supports its customers

  • 2020 Legal Trends Report social

    Industry-Leading Content

    Clio is your trusted resource for the latest ideas on running a more efficient, profitable law firm. We produce a variety of content ranging from blog posts and our annual Legal Trends Report to our in-depth webinars.

  • The Law Community

    Exclusive Community

    The Clio Community is an online platform where Clio customers come together to discuss important legal topics, learn how to better use Clio, and ask practice-area specific questions.

  • Clio Cloud Conference 2021

    Annual Conference

    The Clio Cloud Conference is one of the most highly-anticipated and influential legal events. It attracts thousands of legal and technology leaders from across the world who want to learn, be inspired, and innovate.

Still Need Convincing?

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Frequently Asked Questions

Can Clio assist me with data migration?

Yes. Our Migrations Specialists can assist in bringing over your data from PCLaw to Clio so that you don’t have to manually do it yourself.

How long does the data migration process take?

The success of any data migration depends on the quality of data provided to us. Before we migrate your information into Clio, you should ensure that your data is consistently formatted, well-organized, sufficiently backed up, and stored securely. If you’re uncertain about the quality of your data, it’s recommended that you consult with your Migration Specialist before proceeding.

Is customer support included in my Clio subscription?

Yes. Unlike PCLaw, we don’t charge you for support and product updates. Get personalized support—24 hours a day, 5 days a week—from an award-winning team at no extra cost.

Is Clio a cloud-based program?

Yes. Clio is a cloud-based solution which means that all you need is an internet connection and a browser (such as Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge) to run Clio remotely.

Does Clio integrate with industry standard accounting software?

Yes! Our integration with Quickbooks ensures your trust transactions are in sync and disbursements are accounted for—while giving you full visibility into your firm’s trust and operating accounts.