PracticePanther vs. Clio

Ask the right questions before choosing the backbone of your practice.

At first glance, it may seem like PracticePanther and Clio have similar pricing and feature sets—but the solutions are quite different. Clio offers more breadth and depth of functionality, more in-depth security checks, and fewer extra charges for basic features than PracticePanther.

Clio

As the first-to-market provider of cloud-based legal practice management software, Clio has been transforming the legal profession for over a decade and continues to lead the industry with initiatives like the Legal Trends Report, the Clio Cloud Conference, and the Clio Academic Access Program.

vs.

PracticePanther

PracticePanther has been in the legal software industry for almost 4 years. Originally a generic small-business software, the company pivoted to also serve lawyers and is now run by a private equity firm. Features released by PracticePanther often mimic existing pieces of software like Clio.

PracticePanther

PracticePanther has been in the legal software industry for almost 4 years. Originally a generic small-business software, the company pivoted to also serve lawyers and is now run by a private equity firm. Features released by PracticePanther often mimic existing pieces of software like Clio.

Contacts, Cases, Calendar, Tasks, Time Tracking, Billing, Reports, Trust Accounting

The basics

Contacts, Cases, Calendar, Tasks, Time Tracking, Billing, Reports, Trust Accounting

Unlimited document storage included in all plans

Unlimited document storage

+$20/User/Month

Document storage requires an extra subscription

Flat fee billing included

Flat fee billing

+$20/User/Month

Flat fees only available in the highest pricing tier

Complimentary data migration assistance

Data migration

+$20/User/Month

Data migration only available to highest-paying customers

API Access Included

API Access

+$20/User/Month

API access only available in highest plan

UTBMS code billing included

UTBMS billing

+$20/User/Month

UTBMS billing only available in highest plan

Clio pays your Lawpay fee

LawPay integration

+$20/Month

Extra fees for Lawpay unless you’re new to LawPay and process each month

No late subscription fees

Late fees

+10%

Extra charges for late subscription payments

125+

The most integrations

Third party integrations

< 20

Few integrations

Regular third-party security audits

Security

No third-party security audits

99.9%

Financially-backed 99.9% uptime guarantee SLA

Uptime

No uptime guarantee or recourse in the case of downtime

24 Hours

Monday - Friday

Support availability

10 Hours

Monday - Friday

6500+ Articles

Extensive self-service support knowledge base

Self-serve support

< 500 Articles

Fewer answers available via self-service

66

Widespread bar associations approval

Bar partners

16

Not approved by many bar associations

150+

The next generation of lawyers uses Clio

Classroom adoption

< 10

Schools have adopted PracticePanther

#1

G2crowd overall ranking

Overall ranking

#6

G2crowd overall ranking

#1

G2crowd ease-of-use ranking

Ease-of-use

Not Ranked

G2crowd ease-of-use ranking

#1

ABA Legal Technology Survey

Market Share

Not Ranked

ABA Legal Technology Survey

Clio

As the first-to-market provider of cloud-based legal practice management software, Clio has been transforming the legal profession for over a decade and continues to lead the industry with initiatives like the Legal Trends Report, the Clio Cloud Conference, and the Clio Academic Access Program.

vs.

PracticePanther

PracticePanther has been in the legal software industry for almost 4 years. Originally a generic small-business software, the company pivoted to also serve lawyers and is now run by a private equity firm. Features released by PracticePanther often mimic existing pieces of software like Clio.

PracticePanther

PracticePanther has been in the legal software industry for almost 4 years. Originally a generic small-business software, the company pivoted to also serve lawyers and is now run by a private equity firm. Features released by PracticePanther often mimic existing pieces of software like Clio.

Contacts, Cases, Calendar, Tasks, Time Tracking, Billing, Reports, Trust Accounting

The basics

Contacts, Cases, Calendar, Tasks, Time Tracking, Billing, Reports, Trust Accounting

Unlimited document storage included in all plans

Unlimited document storage

+$20/User/Month

Document storage requires an extra subscription

Flat fee billing included

Flat fee billing

+$20/User/Month

Flat fees only available in the highest pricing tier

Complimentary data migration assistance

Data migration

+$20/User/Month

Data migration only available to highest-paying customers

API Access Included

API Access

+$20/User/Month

API access only available in highest plan

UTBMS code billing included

UTBMS billing

+$20/User/Month

UTBMS billing only available in highest plan

Clio pays your Lawpay fee

LawPay integration

+$20/Month

Extra fees for Lawpay unless you’re new to LawPay and process each month

No late subscription fees

Late fees

+10%

Extra charges for late subscription payments

125+

The most integrations

Third party integrations

< 20

Few integrations

Regular third-party security audits

Security

No third-party security audits

99.9%

Financially-backed 99.9% uptime guarantee SLA

Uptime

No uptime guarantee or recourse in the case of downtime

24 Hours

Monday - Friday

Support availability

10 Hours

Monday - Friday

6500+ Articles

Extensive self-service support knowledge base

Self-serve support

< 500 Articles

Fewer answers available via self-service

66

Widespread bar associations approval

Bar partners

16

Not approved by many bar associations

150+

The next generation of lawyers uses Clio

Classroom adoption

< 10

Schools have adopted PracticePanther

#1

G2crowd overall ranking

Overall ranking

#6

G2crowd overall ranking

#1

G2crowd ease-of-use ranking

Ease-of-use

Not Ranked

G2crowd ease-of-use ranking

#1

ABA Legal Technology Survey

Market Share

Not Ranked

ABA Legal Technology Survey

Still need convincing?

Schedule a demo and see how Clio can help your firm thrive.

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Final verdict: Clio

  • Security

    Clio has invested extensively in securing their software. This includes a combination of an in-house security review team, third-party audits, world-class hosting, and best-practice software development processes to keep your firm’s data secure. Clio’s overall commitment to the high standards of the legal industry has earned Clio the approval of more than 65 bars and legal associations.

  • New features

    Clio integrates masses of customer feedback straight into the design of their product, which results in the regular addition of thoughtfully-crafted features without cutting any corners. With Clio, you can be confident that your monthly fee is being put to good use as Clio continues to add cutting-edge and high-value features that are not easily matched.

  • Unbeatable support

    Perhaps the most impressive team of Clio employees is their customer support team. Our support team will answer any questions via email, phone, or live chat to ensure you and your team hit the ground running quickly. Armed with data from the Legal Trends Report, the Clio support team won’t just take your call – they’ll be proactive in helping you get value from the software that you have chosen to invest in.


Final verdict: PracticePanther

As PracticePanther recklessly pushes to develop the features that have made Clio successful, there are a few questions that you should be sure to ask.

  • Why doesn’t it work quite right?

    As PracticePanther rushes to match Clio’s functionality, important details are seldom accounted for, and features—ranging from basic to complex—don’t always feel complete. Across the board, PracticePanther’s workflows tend to have fewer practical options than Clio; whether it’s the invoice customization options, the fields required on time entries, deleting recurring calendar events, or the options available when setting a matter display number. PracticePanther doesn’t even include document storage in any of their plans.

  • Who’s building it?

    PracticePanther has a smaller team than Clio, with a single-digit number of technical employees. This begs the question: who is responsible for fixing bugs, adding features, and updating PracticePanther for security? It may be that they rely on cheap contractors instead of hiring experts; which would have implications on their control over security, performance, and general feature quality. PracticePanther makes big claims about the size of their user base, but the math just doesn’t add up when compared to independent surveys or the size of their team.

  • Is it really secure?

    PracticePanther relies extensively on their web host to prevent bad actors from getting into the underworkings of their app. Unfortunately, a web host alone cannot ensure that the code used in a system is inherently secure. It is important to have third parties test one’s application regularly for flaws; especially if one is relying on outside contractors or developing software quickly. Unfortunately, PracticePanther does not invest in these third-party audits.

See the difference for yourself

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