Improving Law Firm Communication and Collaboration While Working Remotely

Hosted by Microsoft and Clio.

The right tools and better processes mean more efficient law firm communication—even when working with distributed teams.

Effective communication is key to law firm success—make it efficient and collaborative.

The way legal professionals communicate—both internally within law firms and externally with clients—has shifted greatly since the start of the COVID-19 pandemic. Emails, phone calls, and faxes are no longer the only way to connect with your fellow colleagues, and clients’ new expectations around ease of communication have made implementing changes to these processes imminent. In fact, the 2020 Legal Trends Report notes that the majority (56%) of consumers prefer videoconferencing to a phone call.

Has your firm adopted new tools for videoconferencing, chat, and more to make collaboration and communication across the office more efficient for the future?

Join Microsoft’s Dennis Garcia and Steven Abrahams, along with Reagan Attle, Clio’s VP of Marketing, to learn how to make working together more effective for all members of your team.

In this free webinar, you’ll learn:

  • How COVID-19 has shifted the ways firms communicate and collaborate
  • The importance of having communication best practices at your firm—and potential missteps to avoid
  • Ethics opinions and rules related to lawyer communication and privacy
  • How tools like Microsoft Teams help firms more efficiently communicate and collaborate while working across distributed teams

Duration: 75 minutes (60 minutes content + 15 minutes optional demo of how Microsoft Teams integrates with Clio)

Hosted by: Emma Raimi-Zlatic

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Dennis Garcia

Assistant General Counsel


Dennis Garcia is an Assistant General Counsel for Microsoft Corporation based in Chicago. He practices at the intersection of law, technology and business and leads the legal support function to the Microsoft US Enterprise Commercial, Marketing & Operations and Small, Medium & Corporate sales and services teams. Prior to joining Microsoft, Dennis worked as an in-house counsel for Accenture and IBM.

Dennis received his B.A. in Political Science from Binghamton University and his J.D. from Columbia Law School. He is admitted to practice in New York, Connecticut and Illinois (House Counsel). Dennis is a Fellow of Information Privacy, a Certified Information Privacy Professional/United States and a Certified Information Privacy Technologist with the International Association of Privacy Professionals. Dennis is also a Fellow to the 2018 Class of the College of Law Practice Management. Please follow Dennis on Twitter @DennisCGarcia and on his In-House Consigliere Blog.

Steven Abrahams

Partnerships for Teams


As partner product manager for Microsoft Teams, Steven is charted with partnering with education and regulated independent software vendors that build their apps on the Microsoft Teams platform.

For over 20 years Steven has driven product development at software companies and various online businesses including: Microsoft, Getty Images, ShareBuilder and others. Steven’s approach involves a deep understanding of user behavior, focusing on addressable markets, underserved segments and attention to world-class user experiences.

At Microsoft since 2005, Steven has served as a product lead for many Microsoft flagship products including Windows Live Messenger, Windows People, Calendar and Messaging, Skype and now runs partnerships for Microsoft Teams. Steven holds several patents for different communications modalities and user interfaces developed while at Microsoft.

Originally from northern California, Steven now lives in Seattle with his wife Heidi, and two children, Jack 11 and Audrey 16 and enjoys hiking, rowing, and walking with his dog around Lake Washington. For more on Steven visit his LinkedIn page here: https://www.linkedin.com/in/stevenabrahams/

Reagan Attle

VP of Marketing


Reagan is the Vice President of Marketing at Clio. Previously, Reagan led the marketing organization at ACTIVE Network driving global marketing strategies and corporate communications through an IPO and over 10 acquisitions. She oversees Clio’s demand generation, product marketing, partner marketing, digital strategy, and brand, and she’s happiest with a complex spreadsheet and a soy latte.