2020 Legal Trends Report

Get access to the legal industry’s most in-depth analysis into the state of legal practice. You’ll learn what successful firms are doing to overcome the challenges of the pandemic, and how the move to a digital era of legal has changed consumer expectations.

This year’s report also includes a MaxDiff analysis to identify what priorities are most important for lawyers and their clients.

2020 Legal Trends Report Cover

New this year

  • A Marginal Gain Analysis

    A marginal gain analysis

    Learn what firms are doing—and what tools they’re using—to make small improvements that yield meaningful gains over time.

  • An Examination of Client Desires

    An examination of client desires

    Where do clients find a lawyer and what are they looking for in working with one? We asked over a thousand consumers to find out.

  • Redefining Success

    Redefining success

    We examined the firm performance of tens of thousands of legal professionals and asked over 1,000 lawyers what’s most important to them as we redefine success in a cloud-first era.

  • Updated Data on Firm KPIs and Hourly Rates

    Updated data on firm KPIs and hourly rates

    We’ve updated data on core business insights and hourly rates across distinct geographies and practice areas to better inform your legal practice.


Legal Trends Report published by Clio

The Legal Trends Report provides information on the most important issues faced within the legal profession. By analyzing aggregated and anonymized data from tens of thousands of legal professionals in the US, supported by extensive survey research, the report offers unique insights into law firm efficiencies, hourly rates, and other key metrics for success.

Clio is powering the future of legal services for lawyers and their clients through a suite of cloud-based solutions, including legal practice management, client intake and CRM, online payments, and client-attorney communication and collaboration software. Clio has been transforming the industry for over a decade with 150,000 customers spanning 100 countries, and the approval of 66 bar associations and law societies globally. Clio continues to lead the industry with initiatives like the Legal Trends Report, the Clio Cloud Conference, and the Clio Academic Access Program. Clio has been recognized as a Deloitte Fast 50 and Fast 500 company and a market leader by G2 Crowd. Learn more at clio.com.