Kenect

Kenect is the text messaging platform built for law firms. Kenect allows you to make your main firm phone number a text-able line—meaning you can send and receive texts to and from that number. Kenect improves law firms’ intake process, improves client communication, increases efficiency, generates new leads, and drives online reviews.

And best of all, all of your text messages synchronize with Clio.

Key Features

  • 2-Way Text Messaging with clients and prospective clients
    • Send and receive text messages from your main phone number (via the Kenect texting inbox)
    • Dramatically decrease voicemails received by 84% and the number of calls on hold by 81%
    • 98% of Text Messages are opened, 95% are ready within 3 minutes

    Website Lead Capture
    • Install the Kenect 'Text Us' widget on your website and see your leads double in volume
    • Capture inbound leads by allowing prospective clients to text into your firm with a website widget
    • Intelligently route messages to the right person, right location, or right department within seconds

    Online Review Generation
    • Draw more business to your firm by generating a consistent stream of 5-star online reviews
    • Review requests sent via text message are responded to more than 30x more than email
    • Manage all your reviews in one place (Facebook, Google, etc.)

    Video Chat
    • Do initial consultations, client meetings, or share your screen—all with a quick link via text message
    • No software download or log in require – Simply tap a button and both sides can join

    Integration with Clio Manage
    • Contacts synchronize between Kenect and Clio
    • Text Message conversations post to the Client Matter
    • Future and past text conversations for a specific client can be assigned to the matter of your choice
    • Once an assignment is made, all future conversations for that client will post to the matter automatically within Clio
    • Text Message history is visible within Clio inside the Communications, Contacts, and Matters views with a time & date stamp