Rocket Matter Review

How does Rocket Matter compare to Clio? We’ve put together a side-by-side comparison to help you choose the best cloud-based legal practice management software for your law firm.

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Clio versus Rocket Matter

Rocket Matter

Rocket Matter

Company
Company

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Rocket Matter

One of the first to market with stunted growth

Despite also launching in 2008, Rocket Matter has struggled to scale. With a team of 35 employees, Rocket Matter isn’t equipped to handle the needs of an extensive customer base.

An industry leader committed to your success

Founded in 2008, Clio brought the first cloud-based legal practice management software to law firms. With over 600 staff, we are the leader in legal tech innovation with a mission to transform the legal experience for all.

Customer Ratings
Customer Ratings

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Rocket Matter

The less common alternative

Rocket Matter holds a lower rating with 15x fewer reviews on G2. Rocket Matter reportedly only has 7000+ clients. Fewer bar associations choose to recommend Rocket Matter to their members.

The most widely used and highest rated

Clio is used by over 150,000 lawyers and is the industry’s highest rated legal software. No other legal practice management system comes more highly recommended by bar associations. Clio has the most 5-star customer reviews on Capterra, Software Advice, and G2. We also have higher Apple and Google app ratings.

Product
Product

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Rocket Matter

An unintuitive mix of features

Rocket Matter has an unintuitive and dated design that makes simple tasks difficult. A customer was quoted comparing using RocketMatter to “driving an old used car held together with duct tape”.

The industry’s most powerful features

Clio has the most robust, yet easy-to-use practice management software in the industry and is constantly introducing new features. We stand by our product. The Clio platform is financially backed by our 99.9% uptime guarantee.

Integrations
Integrations

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Rocket Matter

A handful of integrations

Rocket Matter has less than 20 integrations available. A lack of integrations can lead to double-entry which slows firms down and increases the risk for human error. These also make it difficult to scale the firm as business needs grow. Rocket Matter isn’t equipped to grow with your firm.

Works with your essential tools

Clio gives you everything your firm needs, and connects with all your essential tools, including Microsoft Outlook and Teams, Google’s Gmail and Google My Business, and Zoom. With over 200+ integrations available, Clio gives you the ability to grow and adapt to meet the future needs of your law firm.

Pricing
Pricing

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Rocket Matter

All or nothing pricing

Rocket Matter has two offerings but as their “essentials” package is very basic, customers are left with one viable option. They also have higher processing fees than Clio Pay.

Flexible pricing to meet your needs

Choose from a range of flexible pricing plans—starting at $39/month—and update your subscription at any time. PLUS, get access to exclusive bar association member discounts.

Data migration
Data migration

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Rocket Matter

It depends

Costs vary depending on how the data is stored and the amount of work involved.

Yes, and it’s free!

We’ve built an experienced team to ensure your transition from Rocket Matter to Clio is as quick and reliable as possible. And yes, data migrations are free for law firms of any size and on any plan.

Support
Support

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Rocket Matter

8 a.m. – 8 p.m. EST (Monday to Friday)

Rocket Matter is only available during your busiest hours and offers no community support. A small support team generally means longer wait times.

24 hours a day (Monday to Friday)

Get unlimited support via phone, email, and live chat by an award-winning support team. You also get access to the Clio Community, which lets you learn more from your peers.

Training
Training

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Rocket Matter

Difficult to use, expensive to learn

Although some training is provided during initial onboarding, customers can expect to pay $175 per session moving forward.

Over 12,000 articles

Clio offers an extensive library of self-service articles, or training videos and webinars if you prefer to learn on your own. Clio is committed to continuously updating the most extensive and accessible knowledge base in the industry. Searching has been optimized to the way users naturally ask questions. This commitment includes creating new or updating articles to address questions that aren’t already answered.

Are you already a Rocket Matter user?

Switching is as easy as 1, 2, 3

Migrating data is never fun. Rocket Matter users switching to Clio get complementary assistance from our dedicated migration team. We make it easy for you to securely move your data.


  • 1 number

    Migration Consultation

    Start with a one-on-one meeting with your dedicated Customer Onboarding Specialist to discuss the process and timelines.

  • 2 number

    Data Export / Processing

    Our Migration Specialists will give you guidance on how best to export your data. They will then prepare your data to be imported to Clio.

  • 3 number

    Data Import / Review

    Once the import is complete, our Migration Specialists review the accuracy of your data and make sure you’re ready to get started with Clio!

Other ways Clio supports its customers

  • 2020 Legal Trends Report social

    Industry-Leading Content

    Clio is your trusted resource for the latest ideas on running a more efficient, profitable law firm. We produce a variety of content ranging from blog posts and our annual Legal Trends Report to our in-depth webinars.

  • The Law Community

    Exclusive Community

    The Clio Community is an online platform where Clio customers come together to discuss important legal topics, learn how to better use Clio, and ask practice-area specific questions.

  • Clio Cloud Conference 2021

    Annual Conference

    The Clio Cloud Conference is one of the most highly-anticipated and influential legal events. It attracts thousands of legal and technology leaders from across the world who want to learn, be inspired, and innovate.

See why over 150,000 lawyers chose Clio over Rocket Matter

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