How Patricia’s Law Firm Makes $30,000-50,000 More per Month With Clio Complete
Rodriguez Law Group, Inc.
Number of Staff
Started Using Clio
From spreadsheets to Clio Complete — how Rodriguez Law Group, Inc. courts clients and cuts costs with Clio
When Patricia Rodriguez opened Rodriguez Law Group, Inc. (then the Law Offices of Patricia Rodriguez) in 2010, she was, as she says, “old school”. For years, Patricia devoted time daily to manually inputting tasks into Google Sheets and dividing them amongst her staff. It was incredibly time-consuming, and she needed more staff to cover the more valuable work she could have been doing herself. Something had to change.
Patricia decided to look for solutions designed specifically for legal practice, beginning with another practice management program. But when she moved to Clio Complete, leveraging both Clio Manage and Clio Grow, the real magic happened.
So, how did Patricia get here? Read on to learn more about what Clio has done for Patricia and Rodriguez Law Group, Inc.
How Clio supports Patricia and her clients
1. Instant access to the information attorneys (and clients) need
Patricia switched to Clio to leverage Clio Grow’s client intake features. For her, case management software wasn’t enough, which was why she opted for Clio Complete.
Though Clio isn’t the first platform Patricia tried out, she can’t see herself going to another platform. She loves Clio’s wealth of features and the ease with which she can access client information—“it’s all right there in the dashboard of the matter.” Not only that, but customizable matter fields mean that Patricia can choose to see the information that she wants to see on her dashboard. From there, she can easily share it with other stakeholders—“I can copy and paste that to an email … without formatting and, boom, now I have my case update for my client.”
The best part? With Clio Complete, Patricia gets access to everything Clio has to offer.
2. Countless integrations for customizing your practice
With over 200+ integrations, Patricia has barely scratched the surface of what Clio’s third-party integrations have to offer. She notes that the eSignature integration, for one, is “incredibly critical,” and she uses the Smith AI integration (a virtual receptionist platform) as part of her intake strategy.
(Worried about converting information from Clio Grow to Clio Manage? Don’t be. With Clio Complete, everyone at your firm gets access to both products.)
3. More than a platform—a relationship
Patricia found that her previous practice management program was “a platform, and that was the extent of the relationship.” Working with Clio has shown Patricia the benefits of working with a practice management provider that is invested in its customers.
4. Putting your best foot forward with new clients
It pays to be transparent with your clients — literally. With Clio, Patricia sends new clients a welcome kit that provides them with a breakdown of relevant information for their file. It includes the names and contact information of staff working on their file and a list from Clio Manage of all the tasks that Rodriguez Law Group, Inc. is working on for them.
As it turns out, being transparent in the early stages of a file has paid off—while Rodriguez Law Group, Inc. would receive refund requests here and there during the early stages of a file pre-Clio, her welcome kit system has dropped refund requests to “almost nil”.
5. Exponential revenue growth while cutting costs
Patricia estimates that using Clio has increased her revenue by between $30,000-50,000 per month! Not only is she bringing in more clients with Clio Grow’s efficient intake system, but she’s also saving on expenses through the power of automation. In particular, Clio has helped Patricia save on staffing costs by streamlining many of her firm’s day-to-day operations.
By opting for Clio Complete, Patricia gets both Clio Grow and Clio Manage—allowing her to automate even more of her daily tasks at a discounted price.
What the future holds for Rodriguez Law Group, Inc.
For Patricia, “bigger is not always better.” Her vision for Rodriguez Law Group, Inc. — which she affectionately refers to as her “twelve-year-old child” — is continuing to bring in clients while keeping expenses down with Clio.
It’s not all about the money for Patricia, though. She loves helping her clients and, in particular, sees herself as a “modern day Robin Hood” for her foreclosure defense clients, many of whom she has saved from losing their houses. By providing an excellent client intake and client management experience, Clio allows Rodriguez Law Group, Inc. to put its best foot forward for both prospective and long-term clients — “I love my clients and practice. This program and technology helps my twelve-year-old be the best version of itself that it can be.”