Efficiency Enables Affordability at Price Mediation

Kathryn M. Price M.S., Founder of Price Mediation

After working in the family law mediation field for over ten years, Kathryn M. Price, M.S. was compelled to take action to combat the ever-widening access to justice gap she regularly witnessed. She founded Price Mediation as a non-profit in 2022 to bridge that gap.

90% of litigants can’t afford or don’t need an attorney. So, Price Mediation offers all the services an attorney does, except legal advice and court appearances. Their team of mediators, however, are attorneys who work alongside paralegals, case managers, and interns to meet the needs of their clients—and keep their services affordable.

Like many of the clients Price Mediation works with, Kathryn found herself having to navigate the complexities of the family law system. She was fortunate to already possess the knowledge and resources to utilize the local family court to protect herself and her children. Since then, Kathryn has become an expert in navigating high conflict cases based on both personal and professional experience.

The firm offers its services on a flat fee basis, which means Price Mediation has to work as efficiently as possible for their clients. This is where Clio came in. Specifically, questionnaires in Clio Draft. It allows legal professionals like Price Mediation’s team to speed up client information gathering with questionnaires that automatically populate needed fields.

How Clio helped

Documents chaos → automated ease

“We show clients what they can expect from us so they understand our services and what the future looks like. Then, they fill out a questionnaire with personal information, and we use that to create documents, which autofill. That’s our entire process. It’s efficient and easy to use.” – David Liu, Paralegal, Price Mediation

Read about document automation in Clio Draft

Tedious back-and-forth → quick client information collection

“We love how easy it is to create questionnaires. Instead of wondering what information we need to collect, it’s telling us automatically. It’s so much easier than how we were collecting client information before. Our clients love it, it’s clear and super easy to fill out.”

Read about questionnaires in Clio Draft

Fragmented tools → one simplified workspace

“Don’t just take our word for it, all our reviews are genuine from actual clients. Our paralegals do all the paperwork in Clio, and you can see clients calling out our speed and professionalism. That’s because we have Clio: a software system that allows us to get things done quickly.”

Read about centralization thanks to Clio Manage