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How the Hemmat Law Group, tripled their revenue, gets paid 4.9× faster, and opened a consulting group with Clio

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CS Landing Page Header Hemmat Law

Hemmat Law & Consulting

  • 1994

    Year Founded

  • 6-10

    Number of Staff

  • 2021

    Started Using Clio

  • Seattle, WA, USA

    Location

  • Hourly

    Fee Types

  • Family

    Probate

    Practice Areas
“Clio has been an invaluable asset in running, assessing, and maintaining the efficient enterprise of law. The Hemmat Law Group couldn’t have run such a lean operation without the vital cloud ecosystem.”

Impact of Using Clio

In just a few years, the Hemmat Law Group team has seen incredible growth in multiple areas—including efficiency, revenue, and collections.

  • Icons Customer Story Icon Revenue

    Monthly revenue increased from $30k–$40k per month in 2021 to $200k+ per month in 2024

  • Icons Customer Story Icon 10 percent

    Increased utilization rate by 10% per year since adopting Clio

  • Icons Customer Story Icon Payments

    The firm gets paid 4.9x faster on average with Clio Payments

Now, the Hemmat Law Group is one of the few firms in the United States to have a full service legal consulting arm – teaching other law firms how to adopt the Clio ecosystem, share their stories, and grow their practice.

Biggest Challenge They Were Looking to Solve:

How Clio Solved It:

Founded by former U.S. Department of Justice trial attorney Steven Amir Hemmat, the Hemmat Law Group operated as a productive solo practice for decades. In 2019, however, the family law firm began to grow and expand. First, COO John Avi Socha joined the team. Next, the Hemmat Law Group team began to look for ways to improve firm performance through technology and support their vision of growth.

In 2021, the law firm transitioned to Clio’s ecosystem of products by adopting Clio Grow and Clio Manage. Later, the firm was also among the first to implement Clio Payments.

By leveraging technology to drive efficiency and streamline workflows, Hemmat Law Group has grown incredibly in a relatively short time—increasing law firm revenue, improving collections, revamping the client intake process, and scaling their team.

“We were looking for a way to better document and summarize firm performance in the digital age. Before Clio, we were a one-room office of two without any practice management platform, so we were operating in a total vacuum of information. Making the change has been a godsend on every front.”

“In 2021, $30k–$40k of revenue per month was fantastic. In 2022, that figure jumped almost immediately to an average of $75,000+ per month, netting us over $905k revenue in 11 months. We had a litigation team of only two full-time members and one part-time admin staff at the time. It’s an incredible feat we couldn’t have achieved without Clio’s support.”

“In 2023, we got two more full-time legal staff, and our revenues jumped to about $1.6 million. Now, in 2024, we are routinely billing $200k+ per month, working 9-5 with an almost perfect staff retention rate. ”

Biggest Challenge They Were Looking to Solve:

Founded by former U.S. Department of Justice trial attorney Steven Amir Hemmat, the Hemmat Law Group operated as a productive solo practice for decades. In 2019, however, the family law firm began to grow and expand. First, COO John Avi Socha joined the team. Next, the Hemmat Law Group team began to look for ways to improve firm performance through technology and support their vision of growth.

How Clio Solved It:

In 2021, the law firm transitioned to Clio’s ecosystem of products by adopting Clio Grow and Clio Manage. Later, the firm was also among the first to implement Clio Payments.

By leveraging technology to drive efficiency and streamline workflows, Hemmat Law Group has grown incredibly in a relatively short time—increasing law firm revenue, improving collections, revamping the client intake process, and scaling their team.

“We were looking for a way to better document and summarize firm performance in the digital age. Before Clio, we were a one-room office of two without any practice management platform, so we were operating in a total vacuum of information. Making the change has been a godsend on every front.”

“In 2021, $30k–$40k of revenue per month was fantastic. In 2022, that figure jumped almost immediately to an average of $75,000+ per month, netting us over $905k revenue in 11 months. We had a litigation team of only two full-time members and one part-time admin staff at the time. It’s an incredible feat we couldn’t have achieved without Clio’s support.”

“In 2023, we got two more full-time legal staff, and our revenues jumped to about $1.6 million. Now, in 2024, we are routinely billing $200k+ per month, working 9-5 with an almost perfect staff retention rate. ”

Clio Products Used

Clio Manage

Cloud-based legal practice management software that lets you run your firm, organize cases, and collaborate with clients from one place. Learn more.

Clio Payments

Make it easy for your clients to pay their bills, anytime, anywhere. Our built-in online and in-person payment processing solution gets lawyers paid faster—improving your collection rates and firm efficiency. Learn more.

Clio Grow

Client intake software that organizes and automates your system for incoming clients. Learn more.

How Clio Helped

Top 3 Ways that Clio Manage, Clio Grow, and Clio Payments improved workflows

Clio Payments has enabled the firm to dramatically increase collections

Before using Clio, the firm struggled to close the gap in their collections while using their previous payments solution.

“We particularly struggled with collections, achieving only about a 70% return on an excellent month.”

“We migrated from another payment solution because we wanted a more integrated payment experience with our practice management software. Anything we can do to get everything on one platform means more efficiency for us.”

“In our first year of using Clio Payments, our firm’s average collection rate jumped to 95%.”

“We get paid more than four times faster on average with Clio Payments. Prior to adoption, our lockup was over 35 days. Now, lockup hovers at an average of 12 days.”

They’ve scaled their team and work more efficiently from anywhere

The ability to work in the cloud has been a game-changer for the firm, allowing the team to easily coordinate and access critical data from a centralized hub.

“Our ability to scale our team remotely with Clio has been crucial to our long-term success and rise to prominence in the era of remote appearances.”

“Client portals are also an incredible tool. Embedded on our website and AppleMaps listing, Clio for Clients allows our clientele to collaborate with us from anywhere, especially when they are at work or otherwise occupied with childcare.”

“But beyond that, Clio makes everything work better—from client collaboration to electronic payments, we are more responsive and efficient than ever. That shows in our client’s responses to our reforms. When we adopted Clio, we had a 2.9 rating on Google. Two years later, we are just under a 4.9 rating.”

Clio Grow streamlined their intake processes

With the flexibility of Clio Grow’s API, Hemmat Law developed a custom intake interface designed to capture information while applying unique qualifiers to make it easier for the team to prioritize follow-ups.

Hemmat Law uses dynamic questionnaires that guide potential clients through a step-by-step digital intake experience, which also lets them measure how committed clients are to the process. They integrate the process with Clio Grow, so that all of the information they collect gets captured in their system, including how much of the workflow they completed. This helps them gauge commitment and how to prioritize their follow-ups when the lead pipeline is crowded.

“We reorganized our website pipeline to synergize with the best aspects of Clio Grow. Now, our website pipeline walks clients through a dynamic questionnaire that performs a conflict check, gathers all needed data, and only asks questions relevant to the lead’s prior responses.”

“Clients are free to exit the process at any time, and if they do, what data they have entered is forwarded straight to Clio Grow. This has the happy side effect of our leads self-qualifying themselves based on their commitment, allowing our onboarding team to easily prioritize the best clients. All without any manual data entry.”

Since revamping their client intake, the results have been stellar.

“We have been able to manage vast volumes of leads with no headcount increase. Our no-show problem was eliminated recently. Now, we sign clients at a much higher rate for half the effort.”

“We couldn’t have pulled it all together without Clio Grow providing us the API to develop tools to take full advantage of the fantastic integrations and ecosystem.”

Other Benefits of Clio

Greater efficiency means more time for greater client service

“Client service is the most vital pillar of any law firm, representing the first and last line of defense in a hyper competitive market. Without Clio taking the administrative strain off of our team, we simply couldn’t compete.”

The firm has gone paperless and digital

“What began as a paper-only office taking checks by mail has transformed into a distributed paperless operation capable of representing clients from anywhere that there is Wifi.”

“Our practice is fully remote and our clients rarely meet us in person. Our clients love accessing their bills and invoices from their phones, and it makes it easy for our team to follow up.”

What’s next

What does the future hold for the Hemmat Law Group? In addition to continuing to fine-tune their growth and find more ways to better attract and serve clients, the team is sharing their experience with other law firms looking to transform how they run their practices.

Hemmat Consulting opens its doors to new clients coming Summer 2024, making Hemmat Law one of only a handful of Clio Channel Partner certified law firms who is also a full time Clio user themselves.

“As we navigate into the future, the Hemmat Law Group team hopes to share their success story with other small offices who may be hesitant to take the first steps on their growth journey.”

Interested in learning more about what Clio can do for your firm?

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