Jennie Strickland

Jennie Strickland is Chief Customer Officer for Clio Operate at Clio, where she leads customer success for enterprise law firms across the UK and internationally. She has spent her career in the space between a successful go-live and a genuine transformation, understanding why implementations succeed technically, and building the frameworks that close the gap. Her writing focuses on implementation excellence, adoption strategy, and the human side of change management in large law.

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