2022 in Review: What's Working for Your Firm and What Isn't

Take a data-driven approach to understanding your firm’s health and progress towards your goals in the new year.

An illustration of attorneys holding up law firm KPIs

What to start, stop, and continue doing in 2023

Regular evaluation of your firm’s performance, spending, and client satisfaction is critical for meeting your objectives. With 2022 coming to a close, have you thought about the improvements you can make to your firm’s processes in 2023?

Join legal tech experts to learn how to use data and reporting to maximize your firm’s growth potential in the new year.

Watch industry experts in this free webinar to learn how to:

  • What key performance Indicators (KPIs) you should be tracking based on your firm’s goals
  • How to run reports using tools and technology that take the manual effort out of goal/KPI tracking and measurement
  • How to implement change management strategies that address inefficiencies or gaps in your firm processes

Duration: 60 minutes

Can’t make the date? Sign up anyway—we’ll send a recording to everyone who registers!

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Nefra MacDonald

Sr. Manager, Strategic Engagement


Nefra MacDonald is a legal technology and wellness speaker who, as the Senior Manager of Strategic Engagement at Clio, works with bar associations and other legal organizations to help lawyers succeed in their practices. With over a decade of experience in the legal industry, Nefra understands the pain points that affect law firms, and she uses her expertise to help lawyers streamline processes and run a better business. A graduate of the University of Miami, Nefra is passionate about bringing a practical lens to each one of her presentations, so each attendee leaves with a takeaway that can improve their day-to-day. She has been a speaker at the Clio Cloud Conference, ABA TECHSHOW, and at many other legal conferences across North America.

Joseph O'Donnell

Sr. Technical Engineer & Instructor

Terrapin Technology Group

Joe started his career working for a small consulting and training company in his hometown, then moved to New York City to manage IT training and support for a large, international non-profit organization. He later taught technology classes at MTI College in Sacramento, and managed IT training and support for McDonough Holland and Allen, before becoming part of the Terrapin team in 2010. He has strong technical expertise, combined with excellent communication skills. Joe is extremely knowledgeable about technology and how to relate it to people. He holds certifications with CompTIA A+, Microsoft Certified Professional: Technology Associate & Application Specialist, Microsoft Certified Trainer Alumni and Worldox. Joe has provided support and training with programs from DocsCorp, iManage, Litera, OpenText, and many others specific to legal practice groups such as real estate, probate and estate planning. Joe is skilled in assisting others learn and use technology both in person, in large groups and virtually.