As a family lawyer, you work with clients going through some of the most challenging periods of their lives—whether it’s a divorce case, child custody battle, or another family law matter.
It goes without saying—providing a frictionless experience is critical when working with clients who are going through a tough time—so just staying on top of important details and transactional tasks isn’t going to cut it.
But how can family lawyers create loyal, happy clients while delivering low-effort high-reward experiences?
Find out in this panel discussion, where family law professionals will share the following:
- Key drivers of frustration and disloyalty that lawyers should remove from their services
- Tips on creating low-effort experiences throughout the client journey
- Proven factors that increase retention and lead to repeat clients
Watch the Recording
Customer Success Manager
Taylor DiGiulio is a Customer Success Manager at Clio. Taylor joined Clio in 2019 and has worked with hundreds around the world to maximize their success with Clio. Taylor is passionate about helping legal professions best use technology to create efficiencies in their everyday lives.
Founder & CEO
Debra Mignola, 23-year veteran in global software company management, launched online application FamilyLaw.DivorceHelp123 after going through a divorce and finding the process extremely inefficient, costly, and archaic. “Our third baby was three months old when he left…” The last thing Debra needed while going through such a difficult time was to complete endless paperwork, scanning, emailing, getting childcare for more in-person appointments than needed, and paying legal professionals to do data transcription into multiple locations and answering simple questions about all the legalese. She decided to apply her deep technical and business background to transform the process of collecting client data and documents and generating state-specific complex documents, calculations, and reports. Since launching DivorceHelp123 Debra presents CLEs on the financial statement, child support calculation, asset distribution, scenario comparison, and how to make the dissolution of marriage process easier for Family Law firms and their clients, and is writing the book, “The Amazonification of Family Law”.
King Law Offices
Patrick Bryan is a Junior Partner at King Law Offices in Asheville, N.C. – where he serves as Chair of the Family Law practice group. Patrick and his team counsel clients through all stages of separation, divorce and child custody. With 17 office locations, King Law Offices is able to, every year, create generational impact for thousands of clients and families across the Carolinas.
The Law Center P.C.
Jennifer Holschuh is the Firm Administrator with The Law Center P.C. a small firm located Denver, Colorado. Leveraging technology, Jennifer works from and resides in the Chriqui province of Panama while supporting the firm in Denver. Jennifer has worked in the legal field for over 20 years both as a paralegal and firm administrator.