Product Webinar

What Your Payment Collection Process Should Look Like

Curious how other firms collect? We’re reviewing best practices and small changes that deliver big results to your bottom line.

Learn what small changes that deliver big results to your bottom line.

Curious how other firms collect payments? While your current process might be good enough, the average law firm only collects 89% of their bills. We’re here to help you to collect on 100% of your bills.

In this session, Clio’s Lawyer in Residence Joshua Lenon and payments expert Arman Ghanbari will show you how to take your collections from good to great—all with less effort.

Join industry experts in this free webinar to learn how to:

  • Monitor performance to find opportunities for process or technology enhancements
  • Enable buy-in and process adoption when implementing new technology or onboarding new staff
  • Design client-centered workflows that benefit your bottom line–and improve employee satisfaction

Duration: 50 minutes

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Headshots Joshua Lenon Headshot
Joshua Lenon

Lawyer in Residence


Joshua Lenon is the Lawyer in Residence at Clio. An attorney admitted to the New York Bar, Joshua brings legal scholarship to the conversations happening both within Clio and with its customers. Joshua has worked extensively to educate lawyers on technology’s capability to enhance their practice, while also teaching tech companies about the unique needs of the legal system.


Arman Ghanbari

Product Manger, Payments


Arman Ghanbari is a product manager on the payments team at Clio, he has been at Clio for a year and is focused on delivering value to lawyers and their clients. Arman comes from a startup background in the FinTech space, he has previously ran his own technology business and understands the many challenges of starting, maintaining and running a business. His passion for small business, FinTech and legal technology drove him to join Clio and help Clio Transform the Legal experience For All.