The 2018 Legal Trends Report

Data-driven insights for better client experiences

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What's in the report?

Get in-depth analyses on today's legal consumer: Learn what makes them hire, what makes them recommend your services, and how they want to communicate with their lawyer.

You'll also get updated insights on efficiency metrics and hourly rates—based on aggregated and anonymized data from tens of thousands of legal professionals—to help inform your legal practice.

Learn how to drive law firm success

Lawyers want to earn more revenue, but they don’t have the systems in place to drive results. Despite working 50 hours per week, the average lawyer dedicates only 2.4 hours to billable work per day. Learn what goals will ultimately drive success.

Get insight on law firm success
Dig deep into this year's data Dig deep into this year's data Dig deep into this year's data
Learn what clients want Dig deep into this year's data Learn what clients want

Find out what clients want to avoid

Only 65% of those who faced a legal problem in the past two years hired a lawyer. This year's report looks at what drives negative perceptions toward the legal system and working with a lawyer.

Learn what clients want to avoid

Boost referrals to impact future business

Those who hire a lawyer express better satisfaction toward the outcome of their legal case, which is good news. The bad news is that satisfaction doesn't always lead to a referral. Learn how to assess the likelihood to recommend—and how the legal industry as a whole measures up.

Learn how to boost referrals

Define excellent client experiences at your firm

Consumer expectations are shaped by other consumer experiences. And expectations are shifting. Learn about the different expectations between law firms and their clients—and how to tailor experiences to suit today’s legal consumer.

Find out what clients expect
Measure your practice Dig deep into this year's data Measure your practice
Learn what clients want Learn what clients want Learn what clients want

Benchmark your hourly rates

By analyzing aggregated and anonymized data from tens of thousands of Clio users, we've put together an updated report on average hourly rates across the legal industry. This year we also look at what factors into a lawyer's hourly rate, and how that impacts overall revenues.

Compare your rates

Get the most comprehensive look at the legal industry

Download your free copy of the 2018 Legal Trends Report now:

The Legal Trends Report 2018 The Legal Trends Report 2018 The Legal Trends Report 2018