Clio
As the first-to-market provider of cloud-based legal practice management software, Clio has been transforming the legal profession for over a decade and continues to lead the industry with initiatives like the Legal Trends Report, the Clio Cloud Conference, and the Clio Academic Access Program.
vs.
MyCase
MyCase was founded in 2010, and was quickly acquired by now-parent company AppFolio. AppFolio’s focus on the property management industry (which accounts for 90% of their business) has caused MyCase to fall behind for law firms.
MyCase
MyCase was founded in 2010, and was quickly acquired by now-parent company AppFolio. AppFolio’s focus on the property management industry (which accounts for 90% of their business) has caused MyCase to fall behind for law firms.
Client Portal, Contacts, Cases, Calendar, Tasks, Time Tracking, Billing, Reports, Documents, Trust Accounting
The basics
Client Portal, Contacts, Cases, Calendar, Tasks, Time Tracking, Billing, Reports, Documents, Trust Accounting
Create a link between time entries and Documents, Events, Notes, and Communications
Linkable time entries
No link between time entries and individual Events, Documents, Notes, or Communications
Open, edit, and save documents with a few simple clicks in Clio Launcher
Easy document editing
Download, edit, save, and re-upload documents
Customizable, automatic matter numbering
Automatic matter numbering
Free-text field only
API Access
API
No API
Complimentary data migration assistance
Data migration
?
Does not advertise data migration assistance
Financially-backed 99.9% Uptime Guarantee SLA
Uptime guarantee
No recourse in the case of downtime
Outlook, Gmail, OneDrive, Google Drive, Zapier & LawPay Integrations
Key integrations
Missing essential workflow integrations
200+
Clio’s App Directory offers the industry’s largest portfolio of third party integrations
Third party integrations
< 10
Very few third party integrations
From 1.95%
Some of the lowest credit card transaction rates in the legal industry
Credit card processing rate
3%
Highest credit card transaction rates in the legal industry
24 Hours
Monday - Friday
Support availability
11 Hours
Monday - Friday
7500+ Articles
The industry’s largest self-service support knowledgebase
Self-serve support
< 300 Articles
Fewer answers available via self-service
66
The most bar approvals
Bar partners
< 40
Not widely endorsed
#1
ABA Legal Technology Survey 2019
Market Share
#3
ABA Legal Technology Survey 2019
#1
G2Crowd overall ranking (Legal Practice Management Software)
Overall ranking
#5
G2Crowd overall ranking (Legal Practice Management Software)
#1
G2Crowd ease-of-use ranking (Legal Practice Management Software)
Ease-of-use
#4
G2Crowd ease-of-use ranking (Legal Practice Management Software)
Clio
As the first-to-market provider of cloud-based legal practice management software, Clio has been transforming the legal profession for over a decade and continues to lead the industry with initiatives like the Legal Trends Report, the Clio Cloud Conference, and the Clio Academic Access Program.
vs.
MyCase
MyCase was founded in 2010, and was quickly acquired by now-parent company AppFolio. AppFolio’s focus on the property management industry (which accounts for 90% of their business) has caused MyCase to fall behind for law firms.
MyCase
MyCase was founded in 2010, and was quickly acquired by now-parent company AppFolio. AppFolio’s focus on the property management industry (which accounts for 90% of their business) has caused MyCase to fall behind for law firms.
Client Portal, Contacts, Cases, Calendar, Tasks, Time Tracking, Billing, Reports, Documents, Trust Accounting
The basics
Client Portal, Contacts, Cases, Calendar, Tasks, Time Tracking, Billing, Reports, Documents, Trust Accounting
Create a link between time entries and Documents, Events, Notes, and Communications
Linkable time entries
No link between time entries and individual Events, Documents, Notes, or Communications
Open, edit, and save documents with a few simple clicks in Clio Launcher
Easy document editing
Download, edit, save, and re-upload documents
Customizable, automatic matter numbering
Automatic matter numbering
Free-text field only
API Access
API
No API
Complimentary data migration assistance
Data migration
?
Does not advertise data migration assistance
Financially-backed 99.9% Uptime Guarantee SLA
Uptime guarantee
No recourse in the case of downtime
Outlook, Gmail, OneDrive, Google Drive, Zapier & LawPay Integrations
Key integrations
Missing essential workflow integrations
200+
Clio’s App Directory offers the industry’s largest portfolio of third party integrations
Third party integrations
< 10
Very few third party integrations
From 1.95%
Some of the lowest credit card transaction rates in the legal industry
Credit card processing rate
3%
Highest credit card transaction rates in the legal industry
24 Hours
Monday - Friday
Support availability
11 Hours
Monday - Friday
7500+ Articles
The industry’s largest self-service support knowledgebase
Self-serve support
< 300 Articles
Fewer answers available via self-service
66
The most bar approvals
Bar partners
< 40
Not widely endorsed
#1
ABA Legal Technology Survey 2019
Market Share
#3
ABA Legal Technology Survey 2019
#1
G2Crowd overall ranking (Legal Practice Management Software)
Overall ranking
#5
G2Crowd overall ranking (Legal Practice Management Software)
#1
G2Crowd ease-of-use ranking (Legal Practice Management Software)
Ease-of-use
#4
G2Crowd ease-of-use ranking (Legal Practice Management Software)
Still need convincing?
Schedule a demo and see how Clio can help your firm thrive.
Final verdict: Clio
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Built to scale
Whether you’re an aspiring solo or working on a team, it’s important to make sure that your choice of law firm software won’t get in the way of future growth. Clio provides the perfect platform for your law firm to build and collaborate on by including more time-saving features, more integrations, and more useful options on basic workflows than MyCase does.
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Pushing the envelope
Your legal practice management software should help you stay flexible in the face of changing technologies and customer expectations. With Clio, you can be assured that new additions to the product are constantly being developed in the relentless pursuit of your success; while taking into account the new technologies, service models, and challenges that lawyers are facing in the twenty-first century.
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Standout support
No summary of Clio would be complete without mentioning their support team. Clio has won consecutive awards for having the best call center culture and the most innovative call center – in the world. Armed with data from the Legal Trends Report, Clio’s support team sees every call as an opportunity to help you solve your problem and run you practice more effectively.
Final verdict: MyCase
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Missing basic features
MyCase might work for some solos, but there are feature gaps that will make using it on a daily basis difficult for larger or growing firms.
- MyCase doesn’t allow you to create a link between time entries and other things in their system, like calendar events.
- MyCase doesn’t provide automatic matter numbering.
- You can’t have multiple contacts with the same name in MyCase.
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Slow to innovate
Why pay a monthly fee to a company that only makes the smallest improvements to their software? MyCase isn’t pushing the limits of practice management. The clearest example of this is the number of integrations they offer, which can be counted on one hand. If you want to connect your case management software to a practice-area specific app—or of you want to benefit from time-saving workflows in common tools such as Outlook—you should choose Clio (with 125+ integrations).
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Less support, hidden fees
MyCase may appear to offer a low price, but with the highest payment processing rates in the legal industry, MyCase will charge you approximately $50 more than Clio for every $5,000 you bill and collect by credit card.
For all of the extra fees, MyCase support is only available 11 hours per day, and their support team doesn’t advertise data migration assistance for new customers. In addition, MyCase won’t provide you with any recourse when they have significant outages.