Episode 60: Tom West, CEO at LawPay

When COVID-19 made it harder for law firms to accept cash and check payments from clients, the industry shifted almost overnight to a model where online payments are far more prevalent. At the center of this shift was LawPay, and in this episode the company’s CEO, Tom West, talks about the rise of electronic payments in legal.
Specifically, Tom and Clio CEO Jack Newton talk about:
  • What LawPay is, and how it helps firms accept payments online
  • How legal technology has changed over time, specifically regarding payment options
  • Why accepting online payments is a win-win for firms
  • The risks of failing to offer online payments to clients
  • What the future of law firm payment collection might look like