In The Client-Centered Law Firm, legal technology expert Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren’t opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous untapped demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.
About the author
Jack Newton has spearheaded efforts to educate the legal community on the security, ethics, and privacy issues surrounding cloud computing, and has become a nationally recognized writer and speaker on these topics.
As the CEO and Co-founder of Clio and a pioneer in cloud-based legal technology, Jack created Clio’s annual Legal Trends Report to provide unique, data-driven insights on the most important issues within the legal profession, and also co-founded and is acting President of the Legal Cloud Computing Association (LCCA), a consortium of leading cloud computing providers with a mandate to help accelerate the adoption of cloud computing in the legal industry. He is also a 2019 fellow-elect to the College of Law Practice Management, sits on the board of ROSS Intelligence, an AI-powered legal research provider, and is an investor in and advisor to early-stage legaltech startups.