#1 Best-Selling Author
Jack is the author of The Client-Centered Law Firm, a #1 bestseller that’s helping law firms thrive in today’s experience-driven era. In The Client-Centered Law Firm, Jack offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren’t opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous untapped demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.
“Jack Newton understands the legal system was designed by the people working in it — rather than those using it. Newton knows we have to make the system better by putting our users first. He delivers, with unequaled passion, drive and knowledge, an inspiring call to action, a roadmap for success, and platform for change – all of which will benefit the consumers of legal services and the lawyers serving them.” — Kevin O’Keefe, CEO and Founder, LexBlog, Inc.