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Client Experience & Communication

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A Cloud-Based, Client-Centered Future for Law

  • Client Experience & Communication
  • Future of Law

The world is changing, but lawyers can drive change rather than being driven by it. The key to success is a cloud-based and client-centered…

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How One Lawyer Practices While Traveling the Country in an RV

  • Client Experience & Communication
  • Law Firm Models & Leadership

Is it really always possible to follow your dreams? Crystal McDonough thinks so, and after starting her own firm while traveling the…

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The Ethics of Law Firms Accepting Credit Cards

  • Client Experience & Communication
  • Firm Performance

Do lawyers take credit cards? Lawyer in residence Joshua Lenon takes a deep dive into ethics opinions surrounding credit cards and what to…

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Improving the Client Experience With Client-Centered Lawyering

  • Client Experience & Communication

Reisman Award winners Lori Beight and Kristin Gaston share their expertise on creating an incredible client experience.

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Creating a Better Normal For Your Law Firm

  • Client Experience & Communication
  • Future of Law

This year, 2022 law firm planning looks different. Setting goals to make improvements, even if they’re small ones, will bring success in…

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How Lawyers Can Increase Access to Legal Services

  • Client Experience & Communication
  • Legal Careers

How can lawyers increase access to legal services? Leslie Ginzel speaks about the work her organization does, and shares a few ideas.

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