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Client Experience & Communication

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Root and Rebound’s Innovative Model for Reentry

  • Client Experience & Communication
  • Law Firm Models & Leadership

Over 50,000 people are released from prison each year in California with thousands more cycling in and out of jail. Here’s how Root &…

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5 Stories of Lawyers Who’ve Made a Difference for Their Clients

  • Client Experience & Communication

Lawyers and legal professionals share stories about making a difference in their clients’ lives.

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How Lawyers Should Handle Free-Advice Seekers

  • Client Experience & Communication

As a lawyer, when someone asks you for free advice, what do you do? Willie Peacock shares his tips.

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3 Ways to Automate Legal Client Intake

  • Client Experience & Communication
  • Client Intake & Acquisition

Client intake can be time-consuming, but it doesn’t have to be. Here are three ways to automate the process.

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How I Doubled My Law Firm's Revenue (and Where We're Headed Next)

  • Client Experience & Communication
  • Legal Careers

How does a law firm double its revenues year-over-year? Chris Trebatoski of Treblaw LLC shares his advice.

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Haben Girma on Accessibility: How Differences Drive Innovation

  • Client Experience & Communication
  • Firm Performance

Haben Girma is a Harvard Law School graduate and an advocate for equal opportunities for people with disabilities. Here, she shares some of…

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