ZolaSuite Review

How does ZolaSuite compare to Clio? We’ve put together a side-by-side comparison to help you choose the best cloud-based legal practice management software for your law firm. Note: ZolaSuite rebranded to Caret Legal in February 2023.

Clio versus ZolaSuite

ZolaSuite

ZolaSuite

Company
Company

Show Less

ZolaSuite

A relatively newer business struggling to gain traction in the industry.

ZolaSuite was founded in 2015. The company only makes up 10% of Clio’s workforce.

An industry leader committed to your success

Founded in 2008, Clio brought the first cloud-based practice legal management software to law firms. With over 600 staff, we are the leader in legal tech innovation with a mission to transform the legal experience for all.

Customer ratings
Customer ratings

Show Less

ZolaSuite

The less common alternative

ZolaSuite reportedly has 30x fewer lawyers using their software and half the number of reviews on G2 compared to Clio. Fewer bar associations choose to recommend ZolaSuite to their members.

The most widely used and highest rated

Clio is used by over 150,000 lawyers and is the industry’s highest rated legal software. No other legal practice management system comes more highly recommended by bar associations. Clio has the most 5-star customer reviews on Capterra, Software Advice, and G2. We also have higher Apple and Google app ratings.

Product
Product

Show Less

ZolaSuite

Jack of all trades, master of none

ZolaSuite stretches themselves thin by trying to do too much. This results in a platform with many features that are underdeveloped and underutilized. For example, customers may still need to purchase Quickbooks to complete payroll. ZolaSuite customers may have a hard time finding bookkeepers/accountants who are familiar with or willing to learn the system.

The industry’s most powerful features

Clio has the most robust, yet easy-to-use legal practice management software in the industry and is constantly introducing new features. We stand by our product. The Clio platform is financially backed by our 99.9% uptime guarantee.

Integrations
Integrations

Show Less

ZolaSuite

Prepare for data silos and clunky workarounds

ZolaSuite claims their product does not rely on integrations, however their product lacks features that are necessary to manage a law practice. For example, law firms will still need a tool like Quickbooks to do payroll. Due to this anti-integration stance, there are only a handful of integrations available. This quickly leads to siloed data and clunky, manual workflows.

Works with your essential tools

Clio gives you everything your firm needs, and connects with all your essential tools, including Microsoft Outlook and Teams, Google’s Gmail and Google My Business, and Zoom. With 200+ integrations available, Clio gives you the ability to grow and adapt to meet the future needs of your firm.

Pricing
Pricing

Show Less

ZolaSuite

User minimums create a barrier to entry

3 user minimum creates difficulties for small firms or firms with part-time staff to purchase. These firms must employ a consultant to get access.

Flexible pricing to meet your needs

Choose from a range of flexible pricing plans—starting at $39/month—and update your subscription at any time. PLUS, get access to exclusive bar association member discounts.

Data Migration
Data Migration

Show Less

ZolaSuite

It depends

The amount and type of data that ZolaSuite will bring over depends on what plan you purchase. They’ve also got additional fees for migrating certain types of information that are quoted late in the buying process.

Yes, and it’s free!

We’ve built an experienced team to ensure your transition from ZolaSuite to Clio is as quick and reliable as possible. And yes, data migrations are free for law firms of any size and on any plan.

Support availability
Support availability

Show Less

ZolaSuite

9 a.m. – 7 p.m. EST (Monday to Friday)

ZolaSuite is only available during your busiest hours and offers no community support. Pacific Time zone users may find themselves with a question at 4:00 PM without anyone to reach out to.

24 hours a day (Monday to Friday)

Get unlimited support via phone, email, and live chat by an award-winning support team. You also get access to the Clio Community, which lets you learn more from your peers.

Self-serve Support
Self-serve Support

Show Less

ZolaSuite

<500 Articles

Limited self-serve resources make it difficult to find the answers you need, when you need them.

Over 12,000 Articles

Clio offers an extensive library of self-service articles, or training videos and webinars if you prefer to learn on your own. Clio is committed to continuously updating the most extensive and accessible knowledge base in the industry. Searching has been optimized to the way users naturally ask questions. This commitment includes creating new or updating articles to address questions that aren’t already answered.

Are you already a ZolaSuite user?

Switching is as easy as 1, 2, 3

Moving data is never fun. ZolaSuite users switching to Clio get complementary assistance from our dedicated data migrations team. We make it easy for you to securely move your data.


  • 1 number

    Migration Consultation

    Start with a one-on-one meeting with your dedicated Customer Onboarding Specialist to discuss the process and timelines.

  • 2 number

    Data Export / Processing

    Our Migration Specialists will give you guidance on how best to export your data. They will then prepare your data to be imported to Clio.

  • 3 number

    Data Import / Review

    Once the import is complete, our Migration Specialists review the accuracy of your data and make sure you’re ready to get started with Clio!

Other ways Clio supports its customers

  • 2021 Legal Trends Report

    Industry-Leading Content

    Clio is your trusted resource for the latest ideas on running a more efficient, profitable law firm. We produce a variety of content ranging from blog posts and our annual Legal Trends Report to our in-depth webinars.

  • ClioCon 2022 Image

    Annual Conference

    The Clio Cloud Conference is one of the most highly-anticipated and influential legal events. It attracts thousands of legal and technology leaders from across the world who want to learn, be inspired, and innovate.

  • The Law Community

    Exclusive Community

    The Clio Community is an online platform where Clio customers come together to discuss important legal topics, learn how to better use Clio, and ask practice-area specific questions.

See why over 150,000 lawyers chose Clio over ZolaSuite

Loading ...