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How Law Firms Can Benefit from Negative Feedback

As we saw in the 2018 Legal Trends Report, while law firms may be eager to understand their clients better, they’ve struggled to get…

Article 3 minutes well spent
Clio Resource

How Morgan & Cumbas Built a Practice Centered on Their Clients

Morgan and Cumbas

The Art of Client-Centered Communication

The practice of law is all about helping clients, so aren’t we all client-centered? In a way, yes. But there is a reason why…

Article 7 minutes well spent
Clio Resource

A Guide to Better Law Firm Client Communication

For lawyers, good client communications can make or break your reputation. However, many law firms are not communicating with clients in the way that…

Article 15 minutes well spent
Speech Bubble | A Guide to Better Law Firm Client Communication

Bryan Stevenson on How Lawyers Can Make a Difference

As a legal professional, it can be easy to forget why you got into law in the first place. But for Bryan Stevenson, the…

Article 6 minutes well spent
Clio Resource

5 Ways to Engage With Your Client On Their Terms

For lawyers wanting to build a client-centered practice, thoughtful, personal communication can make all the difference. Here’s how to engage with your clients on…

Article 5 minutes well spent
Clio Resource

NPS For Law Firms

Tracking your NPS can help your law firm find out whether or not clients would recommend your services. Here’s everything you need to know…

Article 8 minutes well spent
NPS scale
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