A Law Firm Client Service Guide: Lessons From 5-Star Hotels
With a background working at five-star hotels, lawyer John Strohmeyer argues that having set law firm client service standards means a better client experience,…
Episode 57: John Grant, The Agile Attorney, and Simon Boehme, Legal Tech Entrepreneur
Any discussion of the technological tools that legal professionals and clients are increasingly using—especially during the coronavirus crisis—starts with Zoom. The video conferencing app…