Summary:

We are currently seeking a Software Development Manager to join our Engineering team. This is a remote position. When our offices reopen this role can be performed from one of our Canadian offices, remotely across Canada, or a combination of both. Some exemptions may apply.

One of the teams we are hiring a Development Manager for is the Payment Systems (PaySys) team. This team builds and maintains Clio’s underlying payments processing capabilities. PaySys are responsible for ensuring accurate and efficient processing of credit card, debit, ACH and other types of payments. They build out our Payments System to be reusable and adaptable. Looking ahead PaySys will be expanding payments processing into more products, enabling new ways for our Customers and Clients to process payments, and expanding payments internationally throughout Clio’s suite of products.

At Clio we strive to be both human and high performing. For Development Managers this means supporting and growing your people, strong execution as a team and as a triad (the teams Designer + Product + Development manager leadership group), and building solid technical solutions. Our development managers are highly technical and hands on, often coding, designing and reviewing alongside their team. They coach and build their teams to be both strong technically and strong team members. They create a safe and productive environment for all Clions.

A day in the life might look like:

• Collaborating with your triad to: understand the challenges our business faces, identify the most impactful opportunities, and craft a roadmap for the team; 

• Working with your team on designing the technical solutions

• Giving great feedback on code reviews, architecture documents, and more to help support team members making great technical decisions for their projects;

• actively participate as a contributor to the project, either through extensive code reviews, or shipping code

• Having a 1:1 meeting with your direct reports to make sure they are supported in their career growth and development goals;

• Actively participating in hiring to grow engineering team at Clio; 

• Reviewing code contributed by members from your team or other Clio developers reaching out to you for your experience with a given technology or pattern.

You may be a fit for this role if:

• Demonstrated success in people leadership in software development, particularly with large scale SaaS products;

• A strong background in hands-on software development;

• Diverse base of knowledge that allows you to help your team solve complex technical problems;

• The ability to describe successful projects you worked on, as well as a collection of lessons learned from failed projects; and

• Demonstrated ability to hire the best and brightest engineers in a fast-paced job market—and to coach, develop, and retain engineering talent; You are equally energized by both your own technical work as well as contributing to the career growth of your team;

• You have strong opinions that are weakly held, and foster that same attitude in others;

• You believe in providing honest, actionable feedback to your team, and encourage your team to reciprocate;

• You devise roadmaps to guide your team, but aren't beholden to them -- you easily adapt to a constantly changing world.

Serious bonus points if you have:

• A philosophy on what makes for great software development teams;

• Experience with CRM products at scale; and

• Experience with Ruby on Rails.

Where your team works:

Clio is currently transitioning to a workplace that is distributed by design. This means that Clio offers employees more choice: the opportunity to work from one of our hub offices across Canada, remotely, or a combination of both. We have invested in best-in-class tools, technology, and culture to ensure our team members are able to do their best work whether they prefer to work from an office or remotely.

Some highlights of our Total Rewards program include:

• The expected salary range* for Canadian applicants for similar roles within Clio is: $163,000 - $244,500 CAD. This role has a separate set of US region-specific salary ranges.

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

*Please note that the expected new hire salary range provided is derived from a group of like roles within Clio. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers