Key takeaways from the 2018 Legal Trends Report
Each year, Clio’s annual Legal Trends Report (LTR) provides new data-driven insights on the practice of law. This year’s report looks closely at legal consumers—what makes them hire? What makes them recommend your services? And what frustrates them most about working with a lawyer?
Here’s a presentation on key takeaways from this year’s report—plus additional insights and recommendations on how to act on some of our most critical findings.
In this webinar, you’ll learn:
- How successful firms can incorporate insights from the report into their business and customer service models
- How client satisfaction impacts business, and what your firm can do to measure it
- Emerging client experience trends, and quick wins you can implement for better service
Duration: 60 minutes
Can’t make the date? Register anyway, and we’ll send you a recording after the webinar!